- PennyMac (Carrollton, TX)
- …aspirations of homeownership through the complete mortgage journey. A Typical Day The Customer Experience / Mortgage Call Center Manager will supervise and monitor ... Customer Service activities, ensuring staff provides timely, friendly and...causing issues and work towards business solutions + Develop new and more innovative, efficient processes to improve overall… more
- Palo Alto Networks (Plano, TX)
- …way that Fortune 500s view, measure, and invest in Internet safety. Technical Customer Success is the core of post-sales' Xpanse subject matter expertise. We work ... with customers to guide the product-based customer journey to unlock value, build out their Attack...non-technical audiences + Intellectually curious and quick to learn new technical topics + Possess problem-solving skills with the… more
- Sysco (Garland, TX)
- …and home to the 13th largest sales organization in the world. The Customer Service Representative provides customer and Territory Managers (TMs) support with ... the sales of hotel and operational supplies. **Primary Responsibilities:** ** Customer & Territory Manager Support:** + Answer incoming calls and emails from TMs.… more
- Amazon (Dallas, TX)
- …ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) ... Customer Success Center of Excellence organization, you will drive...Open-source solutions (Prometheus, Grafana, OpenTelemetry) - Commercial solutions (Datadog, New Relic, Splunk, Dynatrace) - Understanding of modern application… more
- Wolters Kluwer (Austin, TX)
- **Permanent remote role.** As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more ... enhancements. Responsibilities: * Proactively support the onboarding process for new customers. * Address and resolve a broader range...customers. * Address and resolve a broader range of customer inquiries and issues. * Assist with customer… more
- CyrusOne (Houston, TX)
- The Technical Customer Operations Manager will play a critical role in ensuring operational alignment and clear communication between our company and our hyperscale ... closely with internal data center operations and engineering teams and customer stakeholders to manage technical requirements, resolve operational issues, and drive… more
- WestRock Company (Fort Worth, TX)
- Customer Solution Strategist - Dallas/Fort Worth Packaging Solutions Schedule: Monday-Friday 9am to 6pm The Opportunity: The Customer Solution Strategist ... represents Smurfit Westrock Packaging Solutions for the customer and acts as a critical liaison between...Oriented: Demonstrates an interest, willingness and drive to learn new things; seeks to understand concepts, processes, and ideas… more
- Emerson (Sherman, TX)
- The Customer Service Representative role is an exciting opportunity to support the Sherman, TX, Emerson team. You will guarantee a positive customer experience, ... email. You will ensure quick and reliable processing of customer requests, as well as manage speedy and knowledgeable...to individuals across the organization. You identify and seize new opportunities. You build and deliver solutions that meet… more
- UKG (Austin, TX)
- …do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end ... contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. **About the Role:** The… more
- Ryder System (Dallas, TX)
- …& Operations. + Customer Education - Providing customers with information on new services, changes in policies, and best practices for using the leased trucks ... clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Customer Engagement Manager (CEM) position is responsible for the… more