- Arrow Financial Corporation (Glens Falls, NY)
- …performing a complete range of services for customers including: processing customer transactions, opening/closing accounts , responding to inquiries, and ... discuss personal and/or business financial needs; open or modify accounts to address customer needs and maintain...customer questions and direct problem resolution to maintain customer relationships. > Solicit new business, cross-sell… more
- Cengage Group (New York, NY)
- …Account Executives, to proactively address the evolving needs of each Institutional customer and unlock new opportunities for expansion and success. **What ... throughout the sales and renewal cycles + Optimize pipeline/opportunity management, account /contact management and strategic documentation for new and Tier… more
- Sprinklr (NY)
- …sales leadership to prioritize accounts /deals to support. + Partner with account teams on customer engagements for the prioritized accounts /deals, ... support the design and deployment of our Global Top accounts program and the delivery of customer ...with our top customers, with the goal of driving customer outcomes and account health, retention &… more
- Acxiom (Albany, NY)
- …work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in ... The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice)...reports, adoption metrics, and executive dashboards + Support the account team in developing value realization briefs, success statements… more
- Bristol Myers Squibb (Middletown, NY)
- …This territory includes: Westchester, Poughkeepsie, White Plains, Middletown, Binghamton, and Nyack, New York. **Position Summary:** The TAS is a critical role in ... our unique customer model to execute the BMS aspiration to be...engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients . "… more
- Olympus Corporation of the Americas (New York, NY)
- …key customers, clinicians and researchers, and other decision makers in assigned accounts , including travel to customer facilities and onsite support. Employees ... **Working Location:** ** New York, New York City; Connecticut,...carefully managed and maintained. Personally manage and cultivate strategic accounts and clinical relationships within the region, as well… more
- GCI Communication Corp (Syracuse, NY)
- …Adhere to GCI policies, compliance, and procedures regarding proprietary and customer account information, customer service, product ... products and services to new and existing customers. + Create a first-class customer service experience. + Handle all customer service issues in a timely and… more
- City of New York (New York, NY)
- …Candidates will also be responsible for entering clear and concise notes on customer accounts , and being courteous and professional to customers, Supervisors, ... Center. The selected candidates will be responsible for answering customer calls relating to water and wastewater accounts...and other automated systems to verify, analyze and adjust customer records to reflect up to date account… more
- Lumen (Albany, NY)
- …Excellent communication and interpersonal skills with ability to build relationships within customer accounts * Ability to proactively problem solve, make ... Communicate, escalate, and drive mitigation plans cross-functionally to de-risk accounts ; handle urgent customer concerns and escalate...Look For in a Candidate** * Experience: 3+ years customer success or account management experience *… more
- Amazon (New York, NY)
- …experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management ,Management Consulting and/or relevant ... Amazon Vendor Services team is seeking a Manager of Customer Success to lead a team responsible for the...a plan to address team concerns and expand on new team ideas. * Audit business performance metrics for… more