- Norstella (Austin, TX)
- …during peak periods and holidays. + Ensure optimal on-boarding experience for new accounts /users within the first 30 days, including personalized/group training ... you will use as proactive outreach strategies to support account retention, growth and new business activities....a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy,… more
- Palo Alto Networks (Plano, TX)
- …to scale **Your Experience** + 5+ years of professional experience in customer success, account management, solutions architecture, consulting, or relationship ... choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and… more
- AireSpring (Dallas, TX)
- …Train clients on platform features and best practices to drive product adoption. + Account Health & Retention: + Monitor customer health metrics and proactively ... Onboarding & Adoption: + Lead the onboarding process for new customers to ensure a smooth transition from sales....stories and testimonials. + 3+ years of experience in customer success, account management, or a related… more
- Cardinal Health (Austin, TX)
- **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer ... orders, and problem resolution. **_Job Summary_** The Representative II, Customer Service Operations is responsible for providing services to customers by… more
- Mass Markets (Killeen, TX)
- …about building relationships and turning the knowledge, you gain in training into customer wins. MCI provides all new employees with world-class training, so ... (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… more
- Mass Markets (TX)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... a trusted partner in the industry. This position supports customer service, technical support, and customer sales...week across the country to resolve support issues, sell new products and services, and ensure best in class… more
- Arrow Electronics (Plano, TX)
- …to the needs of each supplier. **What You'll Be Doing** + Land major new relationships with strategic companies from assigned account list developed in ... **Position:** Business Development Representative - New Markets and New Suppliers **Job...relationship meets Arrow's goals and expectations are aligned with customer success criteria. Position Arrow's unique value proposition across… more
- Beacon Mobility (Houston, TX)
- … account to ensure clients are satisfied with our services. - Train new employees in the company's customer service policies, procedures, and best routing ... the Job! Supervisory Responsibilities: - Oversee the Routing team by reviewing new student ride requests, routing adjustment errors, client emails and de-escalating… more
- Sprinklr (TX)
- …Way. **Job Description** Sprinklr is looking for a Lead Value Consultant to drive customer outcomes and account health, retention & growth within our Americas ... , every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr...accounts /deals to support. - Partner with pods on customer engagements for the prioritized accounts /deals, eg:… more
- First State Bank (Gainesville, TX)
- …and new account transactions, cross-selling bank products/services and resolving customer service issues. Process new accounts and transactions with ... accuracy and efficiency while delivering an overall professional customer service experience. Essential Job Duties & Responsibilities: +...products & services + Opening & processing all available new account types + Taking wire requests… more