- Lumen (Albany, NY)
- …handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure ... the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing...systems in accessing data * Working knowledge of MS Office suite **_This job is_** **_not_** **_available to applicants… more
- Elevance Health (Latham, NY)
- …Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which ... **Title: Customer Care Representative I - FEP** **Latham, NY**...will require you to be in the** **Latham, NY, office . You must have 100% attendance during the full… more
- Broadridge Financial Solutions (Albany, NY)
- …ensure successful customer onboarding and readiness. + Manage and optimize new client onboarding and ongoing program management. Basic Skill Level Requirements + ... point of contact for the day-to-day needs of the customer from a post-sales perspective. They have a core...for Broadridge Advisor Solutions Enterprise clients at the home office level. + Triage client escalations and issues with… more
- CoStar Realty Information, Inc. (NY)
- …online. Key to your success will be your ability to build long-lasting, service -focused, customer relationships. You will achieve this in part by advising ... Sales Executive - LoopNet Digital Advertising - New York Job Description CoStar Group (NASDAQ: CSGP)...and your trends within your specific market territory + Customer Focus - Develop strong client relationships by delivering… more
- Medtronic (Queens County, NY)
- …and/or implements market development plans/strategies and changes as needed. + Assesses customer needs and feedback regarding new products and/or modifications ... supporting the Company's neurovascular products while representing Medtronic to the customer in accordance with Company policies and AdvaMed guidelines. Territory… more
- Stryker (New York, NY)
- …and is able to share that expertise with a wide array of audience. Provides in- service training at the request of the customer . Supports and guides Sr. ... around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles… more
- Philips (Latham, NY)
- …products and the _Xcelera_ Cardiology PACS modality. **Your role:** + Provide exceptional customer service by adhering to customer entitlements, setting ... address and resolve customer needs. Understand the customer 's business and competitive environment; generate service ...license and good driving record to travel to the customer site, zone office , or identified locations… more
- M&T Bank (Getzville, NY)
- …environment, including at least 1 year of leadership or supervisory experience. + Excellent customer service skills with the ability to use tact and diplomacy. + ... involves managing a team of 14-16 inbound & outbound agents, ensuring effective customer interactions, and maintaining high standards of service and compliance.… more
- Guardian Life (New York, NY)
- …of group insurance experience servicing accounts and/or account management + Strong customer service acumen + Demonstrated success in dealing with ... necessary data, preparing proposals, and negotiating terms and pricing. + Service the account and build strong relationships with clients and brokers/consultants.… more
- Medtronic (New York, NY)
- …fellows in SalesForce to ensure an appropriate handoff to the receiving territory. + Customer Service and Sales Support + Support district sales strategy working ... technical and customer support within territory to maintain superior customer service levels and effective time management. + Shared responsibility… more
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