- Chewy (Plantation, FL)
- …scalable and maintainable technical solutions + Implement integrations with tools such as NICE WFM, Qualtrics, Tableau, Call recording , Intrado (e911), ... technical design with staffing and operational critical metrics + Integration experience with NICE WFM, Qualtrics, Tableau, Call recording , Intrado (e911),… more
- Concentrix (Tampa, FL)
- …(eg, Five9, Zoom, Microsoft Teams, Cisco Webex, RingCentral, Verint). + Configure call routing, IVR workflows, voicemail, call queues, and auto-attendants. + ... system performance, uptime, and usage metrics to ensure SLA compliance. + Analyze call quality data and user experience metrics to identify and resolve issues. +… more
- Coinbase (Tallahassee, FL)
- …Build pipelines to integrate with 3rd party vendors * Participate in an on- call support rotation to provide timely troubleshooting and resolution of urgent issues. ... any layer of the stack * This role requires on- call availability to ensure swift resolution of issues outside...ensure swift resolution of issues outside regular business hours. * Nice to haves:* * Experience designing and building reliable… more
- Coinbase (Tallahassee, FL)
- …- whether that's writing/reviewing code or technical documents, participating in on- call rotations and leading incidents, or triaging/troubleshooting bugs. * Your ... world together drives you to excel in this role. * Nice to haves:* * Crypto-forward experience, including familiarity with...interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications… more
- Coinbase (Tallahassee, FL)
- …- whether that's writing/reviewing code or technical documents, participating in on- call rotations and leading incidents, or triaging/troubleshooting bugs. * Your ... up-to-date with the latest industry standards and best practices * Nice to haves:* * You've worked on active trading...interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications… more
- Coinbase (Tallahassee, FL)
- …- whether that's writing/reviewing code or technical documents, participating in on- call rotations and leading incidents, or triaging/troubleshooting bugs. * Your ... world together drives you to excel in this role. * Nice to haves:* * You have gone through a...interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications… more
- Coinbase (Tallahassee, FL)
- …and bolster monitoring/observability across corporate IAM systems * Participate in regular on- call rotation to ensure 24x7 uptime for critical systems *What We Look ... starter-possess a continuous learning mindset * Demonstrate critical thinking under pressure * Nice to Haves:* * Experience with open source workflows (Temporal) to… more
- Coinbase (Tallahassee, FL)
- …code to meet the needs of your customers. * Maintain, troubleshoot and be on call for engineering and operational support. * Stay on top of industry trends and ... skills to work effectively with both technical and non-technical stakeholders. * Nice to haves:* * Crypto-forward experience, including familiarity with onchain… more
- Coinbase (Tallahassee, FL)
- …- whether that's writing/reviewing code or technical documents, participating in on- call rotations and leading incidents, or triaging/troubleshooting bugs. * Coach ... that drive engineering quality and meet our engineering SLAs. * Nice to haves:* * Had experience leading a product...interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications… more