- Coinbase (Lansing, MI)
- …and bolster monitoring/observability across corporate IAM systems * Participate in regular on- call rotation to ensure 24x7 uptime for critical systems *What We Look ... starter-possess a continuous learning mindset * Demonstrate critical thinking under pressure * Nice to Haves:* * Experience with open source workflows (Temporal) to… more
- Humana (Lansing, MI)
- …Softphone, Voice Authentication, Desktop Process Automation and Analytics, Speech Analytics, Call Recording , Workforce Management, AI/ML, Chatbots etc. + ... large scale cloud contact center experience solutions (SaaS vendor solutions like NICE , Genesys, etc.)** + Experience in implementing capabilities including (but not… more