• Microsoft Teams Calling Senior Voice Engineer, VP

    MUFG (New York, NY)
    …and Flow + ** Nice to have** : Both knowledge and experience with IPC Turret, NICE & Calabrio Call Recording , ServiceNow is a plus + **Soft skills** : ... Calling environment, ensuring compliance with FCC E911 regulations, configuring emergency call policies, and integration + **Flexibility** : Willingness to be… more
    MUFG (11/01/25)
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  • Global Trader Voice Services Analyst

    Scotiabank (New York, NY)
    …scale with industry-recognized tools (eg, Turrets like BT, IPC, Cloud9, etc ); Voice Recording software (eg, Verint, NICE , Redbox, etc); Cisco IP Communicator. + ... for all activities related to Trader Voice and Voice Recording technologies. You will have global accountability of voice...You are comfortable working out of hours and/or on call to support our mission critical technologies + You… more
    Scotiabank (11/15/25)
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  • Site Reliability Engineer - Platform

    Coinbase (Albany, NY)
    …Build pipelines to integrate with 3rd party vendors * Participate in an on- call support rotation to provide timely troubleshooting and resolution of urgent issues. ... any layer of the stack * This role requires on- call availability to ensure swift resolution of issues outside...ensure swift resolution of issues outside regular business hours. * Nice to haves:* * Experience designing and building reliable… more
    Coinbase (11/14/25)
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  • Senior Application Architect Contact Center…

    Humana (Albany, NY)
    …Softphone, Voice Authentication, Desktop Process Automation and Analytics, Speech Analytics, Call Recording , Workforce Management, AI/ML, Chatbots etc. + ... large scale cloud contact center experience solutions (SaaS vendor solutions like NICE , Genesys, etc.)** + Experience in implementing capabilities including (but not… more
    Humana (11/12/25)
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  • Senior Software Engineer, Infrastructure (Platform…

    Coinbase (Albany, NY)
    …code to meet the needs of your customers. * Maintain, troubleshoot and be on call for engineering and operational support. * Stay on top of industry trends and ... skills to work effectively with both technical and non-technical stakeholders. * Nice to haves:* * Crypto-forward experience, including familiarity with onchain… more
    Coinbase (11/07/25)
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  • Senior Systems Engineer - Identity Platform

    Coinbase (Albany, NY)
    …and bolster monitoring/observability across corporate IAM systems * Participate in regular on- call rotation to ensure 24x7 uptime for critical systems *What we look ... a continuous learning mindset * Demonstrate critical thinking under pressure * Nice to haves:* * Experience configuring and implementing modern open source… more
    Coinbase (11/07/25)
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  • Senior Software Engineer, Blockchain Platform…

    Coinbase (Albany, NY)
    …Kafka, and our real-time stack * Own APIs, schemas, SLOs, observability, and on- call for the systems you run * Lead multi-month initiatives (new chains, ... platform that brings the Web3 and Web2 world together * Nice to haves:* * Experience designing and developing distributed...interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications… more
    Coinbase (11/07/25)
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  • Engineering Manager (Institutional - Foundations)

    Coinbase (Albany, NY)
    …- whether that's writing/reviewing code or technical documents, participating in on- call rotations and leading incidents, or triaging/troubleshooting bugs. * Your ... world together drives you to excel in this role. * Nice to haves:* * You have gone through a...interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications… more
    Coinbase (11/07/25)
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  • Senior Engineering Manager (Customer…

    Coinbase (Albany, NY)
    …as well as applications that enable customers to chat, email, or call our support lines accessible through our Help Center (https://help.coinbase.com). You'll drive ... automation. * Background in global-scale customer support or contact center technology. * Nice to haves:* * Experience in fintech, payments, or crypto industries. *… more
    Coinbase (11/05/25)
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  • Senior Software Engineer, Backend (Developer…

    Coinbase (Albany, NY)
    …improvements in reliability and observability * Participate in code reviews and on- call rotation, lead incident response, and foster a team-wide environment that ... Master's degree in Computer Science, Software Engineering, or equivalent experience * Nice to haves:* * Experience designing public-facing APIs * Experience building… more
    Coinbase (10/09/25)
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