- Omni Hotels (Los Angeles, CA)
- …managers on a continuing basis. Especially the communication with Night Audit each evening/morning. + Handle all guest complaints maintaining a satisfactory ... closely with the Director of Front Office Operations and night staff to ensure maximum Front Office operating efficiency....provide feedback to Front Office associates to provide excellent guest service . + Act as manager on… more
- Marriott (Monterey, CA)
- …and ensuring completion of assigned shift checklist and other duties. * Understands night audit procedures and being able to comprehend and utilize reports ... Customer Service ** * Encourages employees to provide excellent customer service within guidelines. * Handles guest problems and complaints, seeking… more
- ARAMARK (Mariposa County, CA)
- **Job Description** Under the direction of the Guest Service Manager, the Guest Services Supervisor is responsible for the work that is carried out within ... local area and the conference center facilities Proper telephone service technique and PBX operation Handling of guest...and utilization of the property management system Familiarization with night audit function Assisting all guests in… more
- Marriott (Half Moon Bay, CA)
- …malfunctions. * Ensures employees have the proper supplies and uniforms. * Understands night audit procedures and being able to comprehend and utilize reports ... with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest... service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as… more
- Marriott (Newport Beach, CA)
- …malfunctions. * Ensures employees have the proper supplies and uniforms. * Understands night audit procedures and being able to comprehend and utilize reports ... with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest... service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as… more
- Kimpton Hotels & Restaurants (Sacramento, CA)
- …As the Assistant Front Office Manager, you'll be responsible for providing quality guest service within the guidelines specified by hotel management. You'll lead ... all Front Office Operations (Front Desk, Bell, Door, and Night Audit ) by setting and maintaining a...) by setting and maintaining a high level of guest service . Providing support for the line… more
- University of Southern California (Los Angeles, CA)
- …and supervising staff. This role is responsible for optimizing revenue, ensuring exceptional guest service , and assisting with the supervision of the Front Desk, ... and convenient place to unwind, with 240 spacious, comfortable guest rooms and over 15,000 square feet of flexible...Front Office work and activity reports generated by the Night Audit team. + Performs other duties… more
- Sage Hospitality Group (San Francisco, CA)
- …Maintains a friendly, cheerful and courteous demeanor at all times. + Trains in Night Audit (overnight shift) to provide shift coverage for sick calls, ... impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we… more
- LEGOLAND (Hollywood, CA)
- **What you'll bring to the team** **Job Summary:** **With positive guest experiences and customer service as the starting point, the Commercial Manager is ... Supervisors and team members are trained and empowered to deliver outstanding customer service - including guest recovery as needed.** Maintains oversight and… more
- Omni Hotels (Carlsbad, CA)
- …which includes but is not limited to Front desk agents, Ideal Services, Night Audit , Bell/Valet, Parking Operations, Rooms Controllers, Front desk Leads, ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...Front Office Managers to oversee the Front Desk and Guest Services staff, ensuring maximum Front Office and … more
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