- Marriott (Tampa, FL)
- …malfunctions. * Ensures employees have the proper supplies and uniforms. * Understands night audit procedures and being able to comprehend and utilize reports ... with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest... service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as… more
- Hilton (Tampa, FL)
- A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver ... outstanding guest service and financial profitability\. **What will...Preferred Experience and Qualifications: + Prior Hilton/OnQ experience + Night Audit experience + Hospitality Degree, any… more
- Marriott (Coconut Grove, FL)
- …malfunctions. * Ensures employees have the proper supplies and uniforms. * Understands night audit procedures and being able to comprehend and utilize reports ... with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest... service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as… more
- Marriott (Fort Lauderdale, FL)
- …malfunctions. * Ensures employees have the proper supplies and uniforms. * Understands night audit procedures and being able to comprehend and utilize reports ... with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest... service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as… more
- Commander, Navy Installations (Key West, FL)
- …and prints various reports from the PMS such as Expected Arrivals, Departure List, In-House Guest List and Night Audit reports, as requested. Answers phones ... to: Utilizes the Property Management System (PMS) to access the guest information, retrieve reservation information, change or cancel reservations as requested… more
- Hilton (Tampa, FL)
- …Key Responsibilities: .Supervise and support overnight front desk staff, ensuring exceptional guest service \. .Manage guest check\-ins, check\-outs, and ... respond to overnight inquiries or issues\. .Complete and verify night audit reports and daily financial transactions\....Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right… more
- Kimpton Hotels & Restaurants (Vero Beach, FL)
- …You'll Do** Lead all Front Office operations, set and maintain a high level of guest service . Provide support, mentorship, and coaching to the team. **Some of ... work and stay until coverage can be found (including night audit shifts). + Meet or exceed...audit shifts). + Meet or exceed levels of service required by the Mystery Shopper Survey, as well… more
- Kimpton Hotels & Restaurants (Vero Beach, FL)
- …coverage, report to work and stay until coverage can be found (including night audit shifts). + Train and monitor all service levels provided by employees to ... you'll feel it too. **What You'll Do** Responsible for providing quality guest service within the guidelines specified by hotel management. Assist in leading all… more