- IHG (New York, NY)
- …combination of education and/or experience. Must have full knowledge of the guest service / night function and some supervisory training/experience preferred. ... prompt and professional manner and in accordance with established service recovery guidelines to ensure guest satisfaction...of an emergency. + Oversee the front desk and night audit functions in accordance with established… more
- LEGOLAND (Goshen, NY)
- …responding to guest needs. Responsible for the daily operations of the Guest Service Hosts, Bell/ Valet Associate, and Lifeguards.** **To oversee operations ... in line with the standards of the Hotel. The Guest Service Assistant Manager will be responsible... Assistant Manager will be required to do the Night Audit Functions. **Rooms Controller** + Oversees… more
- Navy Exchange Services (NEX) (Staten Island, NY)
- …of balances while maintaining guest service at all times. Executes night audit functions reviews audit packs and researches and where possible ... Title: GUEST SERVICE SUPERVISOR/ Recruitment Bonus $1k Location: United States-New York-Staten Island Job Number: 250001JJ Job Summary: Supervises subordinate… more
- Navy Exchange Services (NEX) (Staten Island, NY)
- Title: GUEST SERVICE REPRESENTATIVE I - Flex/...the PMS such as Expected Arrivals Departure List In-House Guest List and Night Audit ... issues that may arise. Responsible for front desk operations lobby appearance guest service related office operations and the safety security and privacy of all… more
- Navy Exchange Services (NEX) (Staten Island, NY)
- Title: GUEST SERVICE REPRESENTATIVE II - FLEX/...the PMS such as Expected Arrivals Departure List In-House Guest List and Night Audit ... issues that may arise. Responsible for front desk operations lobby appearance guest service related office operations and the safety security and privacy of all… more
- Headquarters, Air Force Reserve Command (Niagara Falls, NY)
- …problems reported by guests. Ensure front desk area and lobby remains clean. Process Night Audit procedures and close credit card machines nightly. Maintains the ... purpose of this position is to provide front desk, guest services support for lodging operations. This is a...lost and found program. Ensures that customer service is the first priority. Performs other related duties… more
- Indus Hospitality Group (Macedon, NY)
- …specific), supervision, and support of the front office staff, including front desk and night audit , in providing outstanding service experiences for all ... the front office team leader responsible for assisting the Guest Service Manager in the training (task...and professional services to all guests. + Assist the Guest Service Manager in directing, training, and… more
- LEGOLAND (Yonkers, NY)
- …Supervisors and team members are trained and empowered to deliver outstanding customer service - including guest recovery as needed. * Maintains oversight and ... the attraction. * Lead the Retail Team to be Guest -Obsessed, positive, proactive, and FUN. * Ensure that the...FUN. * Ensure that the highest possible standards of service , cleanliness, technical operation, and safety are adhered to… more
- BBL Hospitality (Troy, NY)
- …Manager will manage the areas of guest registration, PBX, bell operations, reservations, night audit and shuttle service to maintain the highest level of ... Business Administration desired. Must have 3 -4 Years' experience in guest service /hotel experience; supervisory experience preferred. Physical requirements… more
- Omni Hotels (New York, NY)
- …department managers on continuing basis. Especially the communication with Night Audit each evening/morning. + Handle all guest complaints maintaining a ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...to stand for the entire scheduled shift. + Customer service oriented, ability to multi-task, detail orientation, and excellent… more