- Drury Hotels (Houston, TX)
- …Requires thorough knowledge of marketing and sales programs. Performs duties of guest service agent, night audit or other positions as needed. Requires ... supervision, assists management team with supervising the front desk / guest service positions of the hotel. Ensures Drury Hotels' policies and procedures… more
- Marriott (San Antonio, TX)
- …statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. ... Audit and reconcile all revenue postings. Follow all company...guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with… more
- Omni Hotels (Austin, TX)
- …nightly. + Handling Express checkouts ensuring their completion. + Completion of third shift Night Audit checklist. + Balancing of daily postings and revenue. + ... World's Best Awards 2024 To oversee and coordinate all night time front desk and audit functions,...our Medallia scores. + Maintain Four Diamond Standards of guest service + Proper phone etiquette; answering… more
- Omni Hotels (Houston, TX)
- …for Opera and ResortSuite and drop tape nightly. + Completion of third shift Night Audit checklist. + Balancing of daily postings and revenue. + Ensure ... and Standard Operating Procedures. + Understand all Moments of Service for PBX, Guest Services and Front...Shops). + Familiarity with parking validation procedures and Good Night 's Rest Policy. + Deliver personalized, memorable guest… more
- Marriott (Houston, TX)
- …malfunctions. * Ensures employees have the proper supplies and uniforms. * Understands night audit procedures and being able to comprehend and utilize reports ... with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest... service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as… more
- Marriott (Dallas, TX)
- …malfunctions. * Ensures employees have the proper supplies and uniforms. * Understands night audit procedures and being able to comprehend and utilize reports ... with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest... service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as… more
- Marriott (Dallas, TX)
- …malfunctions. * Ensures employees have the proper supplies and uniforms. * Understands night audit procedures and being able to comprehend and utilize reports ... with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest... service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as… more
- AT&T Hotel & Conference Center (Austin, TX)
- …and Hotel or Restaurant Accounting experience desirable. Hotel Front Office or Night Audit experience helpful; knowledge of Microsoft Office and/or Opera ... reconciliations. Cross-train as back-up support in AP, Campus Club/IDT, & income audit . 35% Assisting with Accounts Receivable duties as needed. Including airline… more
- Omni Hotels (Dallas, TX)
- …department managers on continuing basis. Especially the communication with Night Audit each evening/morning. + Handle all guest complaints maintaining a ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...to stand for the entire scheduled shift. + Customer service oriented, ability to multi-task, detail orientation, and excellent… more
- AT&T Hotel & Conference Center (Austin, TX)
- …and Hotel or Restaurant Accounting experience desirable. Hotel Front Office or Night Audit experience helpful; knowledge of Microsoft Office and/or Opera ... + Other duties as assigned OTHER DUTIES Assimilate into The FLIK Platinum Service culture through understanding, supporting and participating in all elements of FLIK… more