- Hotel Equities (Rancho Cucamonga, CA)
- …follow-up. + Take action to solve guest problems/complaints using appropriate service recovery guidelines. + Follow established hotel safety protocols and ... hotel revenue. + Answer, record and process all guest calls, messages, requests, questions or concerns. + Record...a team and communicate with other departments as per hotel procedures to ensure excellent quality and service… more
- IHG (Los Angeles, CA)
- …personal recognition. Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery gestures in order ... and guest security. Check billing instructions and guest credit for compliance with hotel credit...in command in Front Office operations in a large full- service , luxury, resort, or major flagship hotel … more
- Six Flags (Buena Park, CA)
- … request or concerns throughout the shift making sure we providing the best guest service . Takes breaks and meal periods with posted schedule, Knott's Berry ... Farm, and California State policies. Provides guest service according to Six Flags standards...education in accounting is preferred. One year experience in hotel night audit preferred. Ability to work… more
- Marriott (San Diego, CA)
- …**POSITION SUMMARY** Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types ... Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all… more
- Marriott (Glendale, CA)
- …**POSITION SUMMARY** Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types ... Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all… more
- LEGOLAND (Carlsbad, CA)
- …training to the appropriate teams in order for them to deliver a high level of guest service . **CREATIVITY** + Monitor and review guest feedback to identify ... of support and leadership to both the day and night teams in the hotel . + Empower...and trained team who are able to execute superior guest service and budget control. + Ensure… more
- Hilton (Coronado, CA)
- The iconic Hotel delCoronado is looking for an **Assistant Executive Steward** to join the team\! Joinone of the last surviving wooden Victorian beach resorts in the ... worldand after a$400M renovation \(https://www\.costar\.com/article/749120602/blackstone\-completes\-400\-million\-expansion\-at\-iconic\-san\-diego\- hotel \) and expansion, the resort is more stunning than… more
- Kimpton Hotels & Restaurants (West Hollywood, CA)
- …You'll Do** Lead all Front Office operations, set and maintain a high level of guest service . Provide support, mentorship, and coaching to the team. **Some of ... makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from...all arrivals noting any special requests, assess whether any guest relocation is necessary. + Assist guests with services… more
- Signature Aviation (Van Nuys, CA)
- …is preferred. **Additional essential knowledge and skills:** + **Hospitality Skills:** Excellent guest service skills with an energetic, outgoing, and guest ... guest has an exemplary experience by demonstrating reliability service and value for the service it...position must be able to work flexible schedules, including night , holiday, and weekend shifts. Some tasks are performed… more
- Marriott (Half Moon Bay, CA)
- … relations. * Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints ... Relocation Assistance Available **Job Number** 25148765 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Half Moon Bay, 1 Miramontes… more