- Amazon (Arlington, VA)
- …in places without reliable connectivity. Key job responsibilities We are seeking a Support Engineer to join our SATCOM Technical Support team. The ideal ... complex problem resolution and ensuring customer satisfaction through effective technical support . Work in a rotating shift schedule, including weekdays, and… more
- Red River (Chantilly, VA)
- …team within the NOC /24x7 Service Desk. This position will handle technical support requests directly from customers as well as escalation from other team members ... and technologies evolve + Accept customer calls, alerts, and escalations from the NOC engineers + Follow trouble shooting Standards Operating Procedures (SOPs) + Act… more
- Zayo (Chantilly, VA)
- …timely order fulfillment across break-fix, activations, and new install workflows.* Support inventory transitions from legacy systems into Oracle Fusion, maintaining ... Cross-Functional Coordination* Collaborate frequently with internal stakeholders-including Field Operations, NOC , Engineering, and Supply Chain-to resolve material issues and… more
- Nightwing (Sterling, VA)
- …advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our ... to merge disparate networks into a unified Network Operations Center ( NOC ) to enhance operational efficiency, security, and mission continuity. **Key… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …to provide ongoing support for the agencies Network Operations Center ( NOC ) and Wireless Network Operations Center (WNOC), which are critical components within ... act at the contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible for the effective implementation of the agency Incident… more
- L3Harris (Herndon, VA)
- …for all deployment systems throughout the National Airspace System (NAS) in support of FAA. Essential Functions: + Maintain/track daily updates regarding system ... Lead shall coordinate with multiple program teams (Tier 1 NOC , Tier 2 technicians, SBS engineering and network engineering)...+ Lead and manage the outage investigation process with support of L3Harris Engineering Modeling and Analysis team. +… more
- TekSynap (Fort Belvoir, VA)
- …Services to ensure proper connectivity and operations between the DLA WAN, the DLA's NOC , and DISA's NOCs + Coordinate with the government customer to create a ... Remote Access VPN architecture be able to provide tier II/III troubleshooting support + Support the design and implementation of WAN equipment on the NIPR and… more
- CACI International (Reston, VA)
- …with hard complex support problems where you will coordinate with other NOC and Operational staff and be asked to lead and perform platform upgrades. You ... Updates knowledge articles and handles "how to" questions. + Support KM management by entering solutions into the Solutions...the Network team. + Preform Network ticket resolution. + Support Network ticket closure across Network OPS staff to… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …to provide ongoing support for the agencies Network Operations Center ( NOC ) and Wireless Network Operations Center (WNOC), which are critical components within ... professionals responsible for supporting Network infrastructure operations. + Provides support in the translation of business requirements into telecommunications… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- Program Description: This program is required to provide ongoing support for the agencies Network Operations Center ( NOC ) and Wireless Network Operations Center ... The Network Program Manger organizes, directs, and manages contract operation support functions, involving multiple, and complex and inter-related project tasks.… more