- Brightstar Lottery (Providence, RI)
- …issues using documented runbooks + Escalate unresolved issues with detailed analysis to Tier 2/ 3 engineers + Perform recurring system health checks, firmware ... Properly escalate tickets with detailed notes and logs to Tier 2/ 3 + Clearly communicate issue severity...6 years of related experience is required. **Requirements** + 1- 3 years experience in a NOC , help… more