- Blufox Mobile (Houston, TX)
- …team to enhance cost-effectiveness and efficiency of retail operations. Customer Satisfaction ( NPS ): + Foster a customer-centric culture to achieve and maintain high ... Net Promoter Scores ( NPS ) across all locations. + Implement strategies to enhance the overall customer experience. Job Qualifications: + Bachelor's degree or… more
- The Hertz Corporation (Austin, TX)
- …to balance efficiency metrics (SLA, cost, utilization) with outcome metrics ( NPS , retention, revenue impact) + Cross-functional instincts, with comfort working ... mindset with ability to balance operational KPIs and customer sentiment metrics ( NPS , CSAT) + Exceptional cross-functional leadership - you're as comfortable in the… more
- Dynatron Software (Richardson, TX)
- …retention + Experience conducting or supporting customer feedback initiatives-user interviews, NPS , CSAT, surveys, or usability studies + Ability to translate ... KPIs + Lead and assist in customer research efforts including user interviews, NPS , CSAT, and surveys + Combine qualitative and quantitative data to help identify… more
- Tiffany & Co. (Houston, TX)
- …personal touch. + Demonstrate Client Experience Behaviors identified within the NPS program. Embrace/Leverage client feedback to elevate every in-store experience to ... optimizing hospitality and store amenities to create unique experiences and act on NPS performance and client feedback. + Connect with your client's wardrobe to… more
- Tiffany & Co. (Plano, TX)
- …client interaction. + Demonstrate Client Experience Behaviors identified within the NPS program. + Implement standard methodologies by optimizing hospitality and ... store amenities to create outstanding experiences and act on NPS performance and client feedback. + Apply deep knowledge of product, service, and care and handling… more
- NTT America, Inc. (Garland, TX)
- …works effectively to achieve the CFOps goals, reviewing budget, staff planning, NPS , efficiency, etc. + Analyzes data center equipment to obtain maximum ... works effectively to achieve the CFOps goals, reviewing budget, staff planning, NPS , efficiency, etc. + Analyzes data center equipment to obtain maximum… more
- The Hertz Corporation (Houston, TX)
- …of hospitality and professionalism. Serves at the primary Net Promoter Score ( NPS ) liaison for the management team, updating and communicating on all performance ... actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by… more
- Tiffany & Co. (Dallas, TX)
- …every customer interaction. Demonstrate Client Experience Behaviors identified within the NPS program. + Implement standard processes by optimizing hospitality and ... store amenities to create unique experiences and act on NPS scores and client feedback. + Carry out operations tasks including opening and closing procedures. Assist… more
- Tiffany & Co. (Austin, TX)
- …every customer interaction. Demonstrate Client Experience Behaviors identified within the NPS program. + Implement standard processes by optimizing hospitality and ... store amenities to create unique experiences and act on NPS scores and client feedback. + Carry out operations tasks including opening and closing procedures. Assist… more
- Blufox Mobile (Pearland, TX)
- …of sales reps, managing key KPI's from the Sales Report and keeping high NPS scores. + Implement weekly, monthly sales incentives to meet and exceed growth ... and development programs. + In district travel required. Operations Customer Satisfaction ( NPS ) Job Qualifications High School or Equivalent 3-5 years of sales… more