- …organizational and customer service skills to work directly with our Nurse Practitioners/Physician Assistants in our CLIA certified (mobile) laboratory. This ... **What You'll Do** + Work under supervision of licensed NP /PA providers + Patient assessment and monitoring, vital signs...operation, calibration, and maintenance + Perform EKGs + Assist NP /PAs in the daily functions of a mobile care… more
- Kyndryl (Olympia, WA)
- …+ Enhance client satisfaction, as measured by Net Promoter Score ( NPS ) and new relationship development; Secure client references **Operational Excellence:** + ... Achieve individual and team utilization targets + Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction + Leadership, Management, People + Lead by example; Fostering a… more
- 24 Hour Fitness, INC. (Tacoma, WA)
- …as well as relevant industry regulations. * Drive Net Promoter Score ( NPS ) by ensuring exceptional customer service delivery, addressing member concerns promptly and ... fostering a clean, friendly and well-maintained environment. QUALIFICATIONS Required Knowledge, Skills & Abilities * 3-5+ years of management experience in the broader retail/hospitality/fitness industry, with a proven track record of success. * 2-4 years of… more
- Navient (Olympia, WA)
- …goals while driving profitability and managing key product KPIs such as NPS , NIM, CAC, and funnel conversion. + Collaborate with Affiliate/Partnerships and Marketing ... teams to identify, develop, and secure high-impact strategic partnerships and alliances that fuel growth. **Your Impact:** + Lead the growth and performance of the business, taking full ownership of the P&L. + Define and refine the overarching strategy to… more
- Philips (Bothell, WA)
- …is responsible to develop and deploy a Service Delivery Strategy increasing customer NPS and quality and decreasing lead time. The leader will achieve operational ... excellence, efficiency, availability, Serviceability, quality and develop long-term plans to support business expectations by building a strong global delivery program. The primary goal will be to ensure the timely and efficient delivery of high-quality… more
- UKG (Ultimate Kronos Group) (Seattle, WA)
- …product improvements. Utilize data and KPIs to drive growth, reduce churn, improve NPS , and enhance product quality and features. Attract and build a best-in-class ... AI team empowered to drive transformation in line with business goals. Provide opportunities for internal growth to retain top talent at UKG. Serve as a thought partner for holistic AI product growth, working with broader teams to strategically evaluate Build,… more
- UKG (Ultimate Kronos Group) (Seattle, WA)
- …and product improvements. Leverage data and KPIs to drive growth, reduce churn, improve NPS , and enhance product quality and features. Serve as a thought partner for ... holistic product growth, working with broader teams to strategically evaluate Build, Buy & Partner decisions. Attract and build a best-in-class team empowered to drive transformation in line with business goals. Provide opportunities for internal growth to… more
- UKG (Ultimate Kronos Group) (Seattle, WA)
- …and product improvements. Leverage data and KPIs to drive growth, reduce churn, improve NPS , and enhance product quality and features. Serve as a thought partner for ... holistic product growth, working with broader teams to strategically evaluate Build, Buy & Partner decisions. Attract and build a best-in-class team empowered to drive transformation in line with business goals. Provide opportunities for internal growth to… more
- Sharecare (Olympia, WA)
- …Quarterly Business Reviews and gathering Voice of the Customer (VOC) through NPS (Net Promoter Score) and quarterly health checks. + Responsible for tracking ... add-on opportunities in Salesforce along with updated financial information. + Participate in client strategy and revenue goals for coming year **Contract Renewal** + Participate in pre-renewal internal strategy meetings to discuss client issues, problems,… more
- Navient (Olympia, WA)
- …measure impact. + Define, track, and deliver against both product metrics (conversion, NPS , feature adoption, time to fund, etc.) and business metrics (loan volume, ... delinquency/default rates etc.). + Manage regulatory and compliance requirements. + Communicate roadmap, progress, and results to stakeholders across the company. **About You:** + 5+ years of product management experience, with a track record of end-to-end… more