- SOS International LLC (Chantilly, VA)
- …field; OR equivalent experience. Experience in the US Intelligence Community. Work Environment Office setting with a combination of desk work and meetings. ... Working at SOSi All interested individuals will receive consideration and will not be discriminated against for any reason. SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration… more
- SOS International LLC (Chantilly, VA)
- …field; OR equivalent experience. Experience in the US Intelligence Community. Work Environment Office setting with a combination of desk work and meetings. ... Working at SOSi All interested individuals will receive consideration and will not be discriminated against for any reason. SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration… more
- KeenLogic (Alexandria, VA)
- …that can be handed off to the agency Tier III team. + Perform help desk support for a variety of office automation, telecommunications, and visual information ... be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems and requests for service… more
- City of Norfolk, Virginia (Norfolk, VA)
- …logs and prepares different reports. + Answer questions of citizens who come to the front desk and citizens who call the front desk . + Works alone and with ... requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years...have any experience in the operation of a front desk or reception area? + Yes + No 16… more
- CACI International (Chantilly, VA)
- …monitoring tools such as HP OpenView or CA Concord. + HDI Customer Help Desk Analyst certification or equivalent. + Microsoft Office Specialist certification or ... environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing...education. + Minimum 3 years of experience in Help Desk support, IT service desk , or systems… more
- THOR Solutions, LLC (Norfolk, VA)
- …dependent upon customer requirements and schedule. Typical Physical Activity: Primarily desk /computer work in an office environment. Periodic visits to ... and port workload capacities. + Coordinate with CNSL Type Desk Officers (TDOs)/Type Desk Assistants (TDAs) to...Tech Refresh for N4S. + Execute purchase requests for office equipment according to purchase requests from N4S leadership.… more
- ManTech (Mclean, VA)
- …support and basic training for common applications, system procedures, and office productivity tools. + Collaborate with cross-functional IT teams-including network, ... + HS diploma and 4+ years of relevant help desk experience OR Bachelor's degree + 1+ year of...and debugging techniques. + Experience supporting Windows 10, Microsoft Office 2016 or later, and common business applications. +… more
- TekSynap (Arlington, VA)
- …the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility (PPTCF) and ... the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center support to receive...functions. + Location: Arlington, VA + Type of environment: Office + Noise level: Medium + Work schedule: Schedule… more
- NANA Regional Corporation (Fredericksburg, VA)
- …other NDCAC personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct research of potential resolution of technical ... least five (5) years direct related experience in help desk and network support. + A minimum of three...customer service centric attitude. + Be proficient with Microsoft Office products; especially using Excel (ie knows how to… more
- ManTech (Herndon, VA)
- …Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on leadership experience in service ... desk support and operations. + One of the following...Agile methodologies + Experience with ServiceNow, JIRA, and MS Office suite (beyond Excel/PowerPoint) + Prior or current experience… more