- The Hertz Corporation (Springfield, IL)
- …Leadership - Operations, Revenue, and Experience You will own / lead omni -channel support operations (phone, live chat, email, and agency correspondence) that serve ... millions of customers across North America. This includes: + Driving performance across key metrics (SLAs, CSAT, cost-per-contact, etc.) + Managing vendor relationships, workforce planning, and technology strategy + Overseeing revenue-generating service… more
- Walgreens (Deerfield, IL)
- …approximately 8,500 stores throughout the US and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly ... 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Walgreens is the… more
- Carter's/OshKosh (Chicago Ridge, IL)
- …environment for employees and customers + Consistently model service standards and omni -channel experience while coaching others to success + Lead and execute an ... assigned business focus area through planning and detailed follow through + Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution + Utilize customer feedback to… more
- Walgreens (Deerfield, IL)
- …approximately 8,500 stores throughout the US and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly ... 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Walgreens is the… more
- Walgreens (Deerfield, IL)
- …approximately 8,500 stores throughout the US and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly ... 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Walgreens is the… more
- Eliassen Group (Springfield, IL)
- …datastores, APIs, and event streams) that will support our next-generation catalog, omni -channel inventory, price points, and orders systems. + Ensure that our ... backend systems are highly performant and scalable to accommodate an ever-growing amount of data and load. + Work closely with internal teams integrating with our backend systems and ship iterative improvements based on their requirements and feedback.… more
- AbbVie (Mettawa, IL)
- …(eg, reliability, validity, and predictability) + Align insights around omni channel tactic performance recommending opportunities for improvement leveraging ... marketing mix, existing data sets and research tools. + Identify and articulate fact-based spending and pricing principles through detailed analysis of marketplace and consumer dynamics. + Inform the brand planning process based on a deep understanding of… more
- Cardinal Health (Springfield, IL)
- …PowerPoint, and campaign automation platforms. + Basic understanding of omni -channel marketing, strategy development and deployment. **_What is expected of ... you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on… more
- Arrow Electronics (Downers Grove, IL)
- …analytics, and developing data-driven experience including personalization and omni -channel customer journey orchestration. + Experience working alongside technical ... teams to guide both business and technical teams through the process of prioritizing, designing, and delivering solutions that drive business value, enhance operational efficiency, and support long-term organizational goals, as well as knowledge in translating… more
- Walgreens (Deerfield, IL)
- …8,500 stores throughout the US and Puerto Rico, and leading omni -channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 ... healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Walgreens is the flagship US… more