- TEKsystems (Chino, CA)
- …service and thrive in a fast-paced environment? Join our dynamic team where every call is an opportunity to make a difference! What You'll Do: + Coordinate airbag ... Support claims processing by providing complete and accurate information. + Navigate call center software to manage customer interactions and data efficiently. +… more
- Amergis (Soledad, CA)
- …experience in any setting with the license CA License Important Attachments - attached on the Company page . PCSA form (Calpers Affidavit) - need for submission . ... form - need for submission if candidate answers 'C' on CalPers form ONBOARDING TIMELINE . Management Solution will...Timecards must be submitted by Sunday night, no exceptions. CALL OUTS Candidates will call the Sacramento… more
- PennyMac (Pasadena, CA)
- …services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of US mortgage loans and the management ... an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. The...judgment + Effective time management skills to deliver work on time + Capable communicator, written and oral +… more
- Dignity Health (Redding, CA)
- …local reputation the practice has already developed. Our practice also leads Ob/Gyn call and resident education coverage at Mercy Medical Center Redding, with an ... average call ratio of 1 in 7. We have enjoyed...The hospital will assist with a recruitment package: Moving, sign- on , start-up, and student loan assistance *Compensation: Reduced schedules… more
- Sharecare (Sacramento, CA)
- …coaches and trains staff to meet established performance standards. + Performs regular call monitoring & audits of staff phone conversations to ensure that accurate ... to patients and customers. + Monitors phone system and call volume throughout the day; ensure the phones have...monitored calls + **Performance Monitoring** **: Track and report on key performance indicators and service metrics.** + Work… more
- Sony Pictures Entertainment (Culver City, CA)
- …readiness by working with Global Insights team to enhance SPE's pitch to clients on Anime + Lead quarterly Crunchyroll content call highlighting new content, ... drafting opportunities, and best practices from other markets + Lead semi-annual business review meetings with Crunchyroll Content Licensing & Business Development teams + Create KPIs for Crunchyroll content licensing and distribution to measure effectiveness… more
- Transdev (San Rafael, CA)
- …+ Facilitate trip reservations, cancellations, and modifications with a focus on ensuring that all details are accurately documented for local, regional, ... in a timely and professional manner. + Troubleshoot issues to achieve first call resolution, resolve complaints, and escalate complex inquiries as needed. + Adhere… more
- Stanford Health Care (Palo Alto, CA)
- …specialty pharmacy team including but not limited to pharmacy liaisons and call center staff fostering a collaborative and supportive environment. + Daily Workflow ... and maximize the value of technology and automation. + Call Center operations: Oversees call center operations,...to enable and empower patients and families to focus on health, healing and recovery._ _You will do this… more
- LA Care Health Plan (Los Angeles, CA)
- … Call Center is available 24 hours a day, 7 days a week, including holidays. Call Center work shifts are assigned based on business need and may include, but ... Center Service Representative I Job Category: Customer Service Department: Customer Solution Call Center Location: Los Angeles, CA, US, 90017 Position Type: Full… more
- Motion Recruitment Partners (Pleasanton, CA)
- …a contact center support role + Experience with collaboration technologies and 3rd party call center applications such as Microsoft O365, Teams Voice, NICE call ... with QoS, SIP, and VOIP best practices in a call center environment. + Strong understanding and working knowledge...appropriate. + Coordinate interactions and activities of vendors, both on -site and off-site as related to systems or areas… more