- Aston Carter (Poughkeepsie, NY)
- …emergencies according to specified procedures. + Use NextGen medical software and Microsoft Outlook on a daily basis. Essential Skills + Call center experience + ... non-clinical in nature while providing superior customer service and maintaining a one- call resolution standard. Remote work can be granted to an employee typically… more
- Highmark Health (Buffalo, NY)
- …:** Highmark Inc. **Job Description :** **JOB SUMMARY** THIS POSITION IS ON -SITE ONLY This job captures all inbound phone inquires for utilization management ... thinks through the inquirer's concerns which may require research to fulfill the call , such as verifying benefit coverage, creation of a prior authorization case in… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …Care Advocate including inbound calls, prescription, and delivery setup as necessary based on call volume. + Role requires 100% attendance in the physical ... organizing, or otherwise distributing paperwork + Responsible for providing support to Call Center Representatives who are not working physically in the facility +… more
- Datavant (Albany, NY)
- …compile medical records to send to other parties for coding + Log all call transactions into the designated computer software system(s) + Requests medical records by ... medical record coding or a related field, preferred + Prior outbound/sales/collections/ call center experience preferred + Understanding of medical terminology and… more
- Cardinal Health (Albany, NY)
- …manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise ... calls, with ability to determine needs and provide one call resolution + Manage workload of inbound faxes (if...policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution +… more
- Cardinal Health (Albany, NY)
- …manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise ... skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and… more
- Cardinal Health (Albany, NY)
- …manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise ... analyzing and reviewing customer contact quality. **Responsibilities:** + Proficiently transcribe call center records for quality purposes. + Conduct quality reviews… more
- Sodus Rehab & Nursing Center (Norwich, NY)
- …call -back during emergency conditions, ie severe weather, evacuation, post-disaster, etc. + Take on - call as assigned by Director of Nursing + Other duties as ... Sign on Bonus $10,000 "Competitive Rate" We have new...to the oncoming Nursing Supervisor + Make routine rounds on all units at the beginning and end of… more
- Cardinal Health (Albany, NY)
- …manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise ... calls, with ability to determine needs and provide one call resolution. * Manage workload of inbound faxes (if...policies and procedures to complete standard tasks * Works on routine assignments that require basic problem resolution *… more
- VNS Health (Staten Island, NY)
- …when in the field visiting with clients. + Plans and maintains 24 hour/7 days a week on - call coverage schedule and performs on - call duties, as needed. + ... to the program. + Works with staff to coordinate, collaborate, and follow-up on linkages made with clients and community-based service providers to ensure continuity… more