- Mass Markets (Killeen, TX)
- …diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We're ... seeking dynamic and experienced call center leaders to support both commercial and public...their performance and development. This is a full-time, local, on -site position and requires employees to report to work… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound customer ... Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. There are...and managerial for resolution as needed. + Ensure first call resolution through problems solving and effective call… more
- Mass Markets (Killeen, TX)
- …the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We ... are looking for call center claims representatives to support inbound customer service,...Schedules vary by site and project. This is an on -site, entry-level position with competitive compensation. While prior contact… more
- Mass Markets (Killeen, TX)
- …Handle inbound and outbound calls professionally and efficiently. + Resolve customer issues on the first call through effective problem-solving. + Research and ... clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted...a trusted partner in the industry. We're seeking enthusiastic Call Center Representatives to support a variety of inbound… more
- Mass Markets (Killeen, TX)
- …the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. Are ... and support a team of customer service agents working on a variety of commercial, state, and federal projects....activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position… more
- Mass Markets (Killeen, TX)
- …the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. As a ... day shift Call Center Agent, you will be either dedicated to...blended inbound and outbound phone, chat, and e-mail interactions on behalf of multiple clients. There are a wide… more
- Mass Markets (Killeen, TX)
- …diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We're ... in a team-oriented environment. Join our team as a Call Center Representative. To be considered for this role,...for this role, you must complete a full application on our company careers page, including all screening questions… more
- Molina Healthcare (TX)
- **Job Description** **Job Summary** Leads and supervises team of pharmacy call center and operations staff responsible to ensure that members have access to ... prior authorized required drugs. + Ensures that average phone call handle time, average speed to answer, and average...and Medicaid Services (CMS) regulations. + Ensures that adequate staffing coverage is present at all times of operation.… more
- Teleperformance USA (Mcallen, TX)
- …operations in recruitment of overtime/VTO to assist with managing day to day staffing levels** + **Generate inclusive alerts for any type of situations that could ... idle time and/or a higher than forecasted increase in call volume and excessive general use of Aux, ACW...reporting, attendance and adherence reporting, documentation of outages and staffing impacts resulting from these and any other ad… more
- Mass Markets (El Paso, TX)
- …diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We're ... hiring Bilingual Call Center Representatives to support diverse client projects across...for this position, you must complete a full application on our company careers page, including screening questions and… more