• GAP Solutions Inc (Richmond, VA)
    …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... a year. Toll-free and direct-dial telephone lines and an on -line web form are available to the public 24...of contact with the Government for all contractual, technical, staffing , and performance issues related to the HSI Tip… more
    DirectEmployers Association (10/09/25)
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  • GAP Solutions Inc (Richmond, VA)
    …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... a year. Toll-free and direct-dial telephone lines and an on -line web form are available to the public 24...overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as the alternate… more
    DirectEmployers Association (10/09/25)
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  • Luke Staffing (Portsmouth, VA)
    …**HOURS:** Shifts normally are scheduled for 12 hours periods. 06:45-19:15 and 18:45-07:15 On Call coverage is minimum of one shift every 12 weeks. ... by Accreditation Commission for Education in Nursing (ACEN), the Commission on Collegiate Nursing Education (CCNE). **Cardiac Certifications** : Must have the… more
    DirectEmployers Association (09/17/25)
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  • Zeiders Enterprises, Inc (Woodbridge, VA)
    …requirements. + Monitor real-time call center operations and proactively adjust staffing based on needs and unexpected changes, to include unanticipated ... center effectiveness and adherence to performance standards. + Prepare and present reports on call center metrics using data analysis and visualization tools… more
    DirectEmployers Association (10/02/25)
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  • National Youth Advocate Program (Fairfax, VA)
    …Required to work a flexible schedule to facilitate program services, including working on call schedules which includes weekends and evenings.?? + Cleared Level ... is subject to work extended hours, weekends, and be on - call .?? **?RESPONSIBILITIES ** The Case Manager I...Specialist.?? + Prepare case for, conduct and lead pre staffing process with multidisciplinary team of professionals including case… more
    DirectEmployers Association (08/31/25)
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  • ABBTECH Professional Resources, Inc. (Sterling, VA)
    …The ideal candidate will have a background in solution architecture with hands- on experience in technologies such as CCaaS, CRMs, telephony systems, and related ... experience in program and project management, with a focus on IT and contact center operations. + 6 years...deployments (NICE CXone or Amazon Connect) including IVR design, call routing, self-service automation, and CRM integration. + Manage… more
    DirectEmployers Association (09/30/25)
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  • Epsilon, Inc (Alexandria, VA)
    …of AMERICAN SYSTEMS until December 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1, 2026. We're committed to a smooth transition and look forward ... Starting salary will be thoughtfully determined by the hiring manager based on a variety of factors including candidate experience, education, relevant skills, and… more
    DirectEmployers Association (10/04/25)
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  • Real Time Analyst

    Mass Markets (VA)
    …reports to management and stakeholders. + Make real-time adjustments to agent schedules based on call volume and staffing needs. + Assist in developing ... clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted...management team. This role is crucial in ensuring optimal staffing levels and efficient call handling within… more
    Mass Markets (09/12/25)
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  • Director Performance Improvement OR

    HCA Healthcare (Richmond, VA)
    …of Perioperative departments + Assess skill mix opportunities, scheduling, agency nurse usage, staffing and on - call staffing for all Perioperative ... financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on...Assists in the establishment of operational work measurements and staffing standards. + Performs monitoring of throughput metrics and… more
    HCA Healthcare (09/19/25)
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  • Centralized Staffing and Scheduling…

    Bon Secours Mercy Health (Richmond, VA)
    …are recognized for clinical and operational excellence. **Central** **ized** ** Staffing & Scheduling** **Coord** **inator** **PT Weekends** **Hybrid position** ... Primary Function/General Purpose of Position The Centralized Staffing & Scheduling Coordinator performs all scheduling, staffing...managers. + Approves or denies all schedule requests based on skill mix and needs of the unit, with… more
    Bon Secours Mercy Health (10/19/25)
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