- The Cigna Group (Plano, TX)
- …we're transforming healthcare through technology and data. As a Sr. Manager, Product Management for Call Routing and IVR, you'll drive innovation in customer ... engagement platforms, making it easier for millions to access care . Join us to shape intuitive, efficient and empathetic voice solutions that truly make a… more
- Custom Truck One Source (Fort Worth, TX)
- **EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY.** Custom Truck One Source has changed the way the industry looks at specialized truck and heavy ... custom-ers. Your success is what's next with Custom Truck One Source. Are you a driven candidate with solid...are looking for you! We are looking for a Call Center Service Advisor who will partner with our… more
- Mass Markets (Killeen, TX)
- …organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional experience in ... POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies...develop supervisors on customer service best practices and performance management + Monitor and improve call center… more
- Bloom Healthcare (San Antonio, TX)
- …place to work. Job Summary: Bloom Healthcare, a Colorado leader in population health management , home-based primary care , and hospice, is seeking a hospice nurse ... that genuinely cares about you. We thrive together, supporting one another, and making a significant impact in the...where the patient resides and calls home. Hospice On Call RN Responsibilities: + Provide hospice patient care… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that ... excellent communication skills, we need your help in managing call center sales agents. While your team operate the...performance and success of your team. This is a management -level position. Prior experience in management , supervisor,… more
- Mass Markets (Killeen, TX)
- …locations throughout the organization. REQUIRED QUALIFICATIONS + Minimum 5 years of call center management experience. + Associate's degree or equivalent ... POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies...meet sales and service targets. + Deep understanding of call center tools, KPIs, and SLA management .… more
- Mass Markets (Killeen, TX)
- …of 3 years of call center experience or 1 year in a management role. + Associate's degree or equivalent combination of education and experience. + Strong ... POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies...Microsoft Office (Outlook, Excel, Word, PowerPoint). + Experience with call center tools and KPI/SLA management . +… more
- Houston Methodist (Houston, TX)
- …in Texas and one of America's "Best Hospitals." As a full-service, acute- care hospital located in the Texas Medical Center and the flagship hospital of Houston ... At Houston Methodist, the Call Center Agent position is responsible for assisting...environment and a focused work unit that actively helps one another to achieve optimal department results. + Collaborates… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that ... issues + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims...customer issues with the managerial team + Ensure first call resolution through problems solving and effective call… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that ... in a courteous, timely, and professional manner. + Ensure first- call resolution through problem-solving and effective call ...with your team and customers Preferred (Not Required) + One (1) year of experience in customer service, technical… more