- Oracle (Albany, NY)
- …understanding of retail business models, including omnichannel and digital-first operations , customer engagement platforms, and large-scale transaction ... analytics, security, networking, and supply chain systems that support high-volume, customer -facing retail operations is strongly preferred. \#LI-RR2 \#LI-Remote… more
- GE Vernova (Rochester, NY)
- …firmware upgrades, device provisioning, and remote network diagnostics to restore customer operations quickly. + Document troubleshooting findings and contribute ... role acts as the technical bridge between Level 1 customer care and senior Level 3 engineering experts. The...of experience in technical support, field service, or network operations with RF, wireless, or IP networking… more
- ServiceNow, Inc. (New York, NY)
- …track record of new logo sales experience in IT Service Management, HR, Security Operations , Customer Service, IT Operations Management (within software or ... our strong partner networks and in your net new customer accounts to drive strategy through organization. . Creative...the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity … more
- MTA (New York, NY)
- …Manager ensures that project design and construction activities protect station operations , employee facilities, and the customer experience while conforming ... meetings to support staff and help resolve conflicts that may affect station operations or customer experience. Project Oversight + Provide managerial oversight… more
- CVS Health (Albany, NY)
- … customer experience. + Deeply understand market trends, competitive landscapes, and customer needs through partnership with business operations & customer ... strategy to achieve it, aligning teams around a shared path to deliver customer -centric solutions and measurable business outcomes. + Build, lead and mentor the… more
- MTA (Brooklyn, NY)
- …and enforcing methods and procedures, bus service planning initiatives, operations technological advancements, and customer advocacy responsibilities. + ... including responding timely to road incidences, service management, shuttle bus operations and customer service. Ensuring safe, reliable, cost effective and… more
- RED LION MOBILITY LLC (Bronx, NY)
- …department leaders to identify performance gaps and training needs in network operations , customer care, and product knowledge. + Design structured onboarding ... and delivering comprehensive training programs to enhance the technical, sales, and customer service skills of employees across the organization. This role ensures… more
- Ralliant (Albany, NY)
- …the champion of service innovation at the intersection of Product, Sales, Marketing, Operations , and Customer Success. You bring deep customer understanding, ... for our full services portfolio-ensuring our solutions deliver measurable customer value, market differentiation, and profitable growth across Tektronix, Keithley,… more
- Penske (Tully, NY)
- …Penske. Our dedicated training program will prepare you to oversee logistics operations including customer service, freight loading and unloading, dispatch and ... to effectively manage driver deliveries, loading/unloading of trailers, cross docking and customer service operations in a manner consistent with company… more
- FirstLight Fiber (Albany, NY)
- …base. The individual will be responsible for working closely with all Network Operations teams ensuring customer satisfaction and ticket resolution. Perform the ... as well as being an escalation point for the customer and NOC peers. When the system malfunctions, the...+ Provide operational assistance to all areas of Network Operations , mentor, and train members of the NOC. +… more