- Insight Global (Spicewood, TX)
- Job Description The Customer Service Manager oversees the daily operations of the Customer Service Department and supervises the Customer Service ... Representatives. This role involves managing department priorities based on customer and department needs. The manager leads the Customer Service Team, fostering… more
- IBM (Austin, TX)
- …in Z Application Development and Platform, Z Data Engineering and/or Z IT Operations Management in customer success technical sales. Preferring to 'show' vs. ... **Introduction** A Customer Success (CS) Technical Specialist in IBM means...following: * Operating system administration (Linux, Windows, z/OS) * TCP/ IP network and LDAP administration skills * APM solutions… more
- Citigroup (Irving, TX)
- The Application Support Lead is responsible for overseeing the day-to-day operations of the customer data management application support team and ensure the ... business-critical services. This role involves troubleshooting, overseeing daily support operations , managing escalations, driving process improvements, and collaborating with… more
- SpaceX (TX)
- … Specialist will include but are not limited to: coordinating service operations , monitoring and motivating staff, ensuring excellent customer service, engaging ... payroll, interviewing, hiring and onboarding of new staff, setting and upholding customer service principles. The Spaceport Operations Specialist will support… more
- Amazon (Austin, TX)
- … managers, and other vital roles. You'll collaborate with people across Operations Technology Infrastructure Engineering and Customer Logistics Security to help ... are respected as an influencer. This is a unique opportunity that will enable you to grow your skills...securely designed and implemented with high standards to maintain customer trust. If you enjoy analyzing networks, system and… more
- PagerDuty (Austin, TX)
- …Cloud value proposition and how PagerDuty helps corporations revolutionize their digital operations . + Develop and implement customer success strategies aligned ... operations . Data Analysis and Reporting: + Monitor key customer success metrics, identify trends, and use data to...to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis… more
- Iron Mountain (Dallas, TX)
- …Dallas, TX 75235 **Responsibilities** + Oversee the performance of the Digital Solutions Operations , including the meeting of customer service levels which are ... work at Iron Mountain. We are looking for _Imagining Operations Managers_ to join our team. In this role,...and productivity expectation setting for production resources based upon customer commitments and financial expectations are key to success… more
- Premier Truck Group (Dallas, TX)
- … operations , and a focus on continuous process improvement and customer retention. Fixed Operations Analyst Responsibilities: Develop and maintain reports, ... which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer… more
- Amazon (Austin, TX)
- …to security events across Amazon's critical business functions, including Retail, Customer Service, Worldwide Operations , Consumer Payments, Physical Stores, and ... Healthcare. Within Stores Security, the Vulnerability Management and Remediation Operations (VMR Operations ) organization is responsible for all aspects of the… more
- Amazon (Austin, TX)
- …product and/or process changes with the goal of improving system performance and customer (Amazon Operations ) sentiment. You will drive customer adoption ... from customer objectives and influence a broad range of operations , engineering, product, deployment, and solution stakeholders. At AR we value critical… more