- Lincoln Financial (Sacramento, CA)
- …as tracking team quality, handling escalated situations, and other tasks that support team success. **What you'll be doing** + Supports and promotes change ... #:** 74898 **The Role at a Glance** As a Team Lead, Member Support you will mentor...manager when needed. + Process assignments related to Member Support operations including complex eligibility files received… more
- KBR (Lompoc, CA)
- …the future of space defense. Key Responsibilities: KBR is seeking a Training and Operations Support Team Member who will be responsible for representing ... Title: Training and Operations Support Specialist - Top Secret...team environment. Basic understanding of Information Technology (IT) support principles, particularly in administering software tools. Understanding of… more
- SpaceX (Hawthorne, CA)
- …world. We are seeking a dynamic and experienced Supervisor to lead within the Customer Support team . The ideal candidate is a strong effective leader with a ... improvements + Serve as a liaison between the customer support team and other departments, ensuring clear...of people management experience in customer service or customer support operations with teams of 25+ hourly… more
- Palo Alto Networks (Santa Clara, CA)
- …our established clients' networks, while handling critical issues through your team 's support . You'll be responsible for the daily operations of your team ... You will be in charge of leading a technical support team that will help identify and...Product, and leadership teams. Work closely with the Business Operations Manager to ensure seamless service kick-offs + Oversee… more
- Anywhere Real Estate (San Diego, CA)
- …+ Provide overall leadership and strategic direction to our Business Applications Technical Support Team to ensure high-quality support and resolution for ... our proprietary suite of real estate applications and technologies, managing support operations , optimizing processes, and collaborating with various… more
- ManageCasa Inc. (San Francisco, CA)
- …in a SaaS environment. Key Responsibilities Customer Support Leadership + Oversee daily operations of the support team , ensuring SLAs and KPIs are ... customer-focused SaaS Support Manager to lead and manage our support team , ensuring our customers receive exceptional service and timely resolutions to their… more
- Palo Alto Networks (Santa Clara, CA)
- …+ Willingness to work outside of normal business hours (As business needs dictate) **The Team ** Our technical support team is critical to our success and ... media and protocols required + In-depth knowledge of networking operations - TCP and UDP, SNMP, IPv6, VLSM, CIDR,...mission. As part of this team , you enable customer success by providing … more
- SpaceX (Hawthorne, CA)
- …will deliver low-latency broadband internet worldwide. As a member of the Starlink customer support team , you will lead the team that interfaces directly ... 2+ years of people management experience in synchronous (phone/chat/instant messaging) customer support operations with teams of 25+ hourly employees +… more
- InGenesis (Fremont, CA)
- … team members as needed. * Oversee the day-to-day responsibilities of junior support team members (if applicable). * Review expense reports and ensure travel ... We are seeking a Program Support Specialist to join our team ..... In this role you will ensure the smooth operation of day-to-day activities by providing high-level support… more
- TEKsystems (San Francisco, CA)
- Description About the Role Join company's IT Support team where your main responsibility will be to assist and support our greater company organization with ... be one of our go-to people for in-person IT support , providing hands-on assistance in our San Francisco HQ....service level agreements (SLAs). Work collaboratively with the IT team to tackle complex problems and escalate issues to… more