- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking ... in software releases and roll-outs according to Change Management best practices. Operational Management + Field incoming help requests from end users via both… more
- New York State Civil Service (Albany, NY)
- …and external business customers;. Provides support, as needed, for incident & issue resolution ensuring that incidents and defects are addressed promptly ... Manages multiple work assignments, projects, enhancement requests, and day-to-day issue resolution ;. Perform full range of supervisory responsibilities.… more
- GovCIO (Albany, NY)
- …response bridges, routine operational activities, and reporting to ensure timely issue resolution . + Gather monitoring requirements from NPOs and implement ... and will be a full remote position. **Responsibilities** + ** Operational Monitoring and Event Management:** Develop and maintain ...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- NBC Universal (New York, NY)
- …years of experience in benefits administration, with a focus on leave management and issue resolution . + Strong knowledge of FMLA, ADA, HIPAA, and other relevant ... issues. This role ensures compliance with federal and state regulations, drives operational efficiency, and provides a high level of employee support and advocacy.… more
- RVO Health (New York, NY)
- …reliable ad operations by assisting with ad server management, QA, issue resolution , documentation, and cross-functional coordination. You'll work closely ... in QA for new ad products, site changes, and creative deployments + ** Issue Triage -** Support Tier 1 troubleshooting of ad delivery, discrepancies, and rendering… more
- GovCIO (Albany, NY)
- …negotiations of terms and conditions, award of subcontracts, subcontract administration, issue resolution and closeout activities. + Support the Veterans ... a manner consistent with prime contract requirements, financial and operational objectives. Collaborating on and driving resolution ...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Nuvance Health (Rhinebeck, NY)
- …of treatment modalities, assists patients and families in the alleviation or resolution of social, financial and emotional problems related to illness, health care, ... and evaluates a plan in conjunction with the Case Manager and the multidisciplinary team. 2. Serves as the.... Health Care and HIT Expertise: Comprehensive understanding of operational health care delivery systems and the current health… more
- CVS Health (NY)
- …plan sponsors through regular communication, timely responses to inquiries, and proactive issue resolution . + Serve as the primary contact for day-to-day ... data to identify trends and issues, and delivering high-quality administrative and operational support. The role works alongside the primary account manager ,… more
- TD Bank (New York, NY)
- …efforts and regional groups and drive execution of technology risk deliverables and issue resolution + Understanding of information security and risk management ... of Business:** Risk Management **Job Description:** Enterprise Technology provides independent operational risk management oversight and challenge to operational … more
- Evertz Microsystems Limited (Hauppauge, NY)
- …with engineering teams and customers to ensure optimal system performance and rapid issue resolution . Responsibilities: + Act as an expert level technical ... In this role, you will report to the Senior Manager of the Technical Operations Centre and play a...and application logs. + Ensure events are managed until resolution while adhering to Incident and SLA guidelines. +… more
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