- Independent Health (Buffalo, NY)
- …for auditing queues and workflow to ensure compliance with policies and perform issue resolution . They will coach their respective team members to deliver ... The Supervisor-Operations will be accountable for the performance, quality, satisfaction and operational goals for their respective team. Duties include, but are not… more
- Synchrony (New York, NY)
- …responsiveness. + Elevate Service Desk performance through data-driven insights to improve issue resolution efficiency and user experience. + Streamline employee ... Workplace Technology & Service Delivery will be responsible for driving operational excellence across all facets of technology operations. This leader will… more
- TD Bank (New York, NY)
- …Experience below as you consider this opportunity. **Job Summary:** The Senior Manager , Compliance Governance & Operations leads, develops and oversees a dynamic ... enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management/enterprise areas… more
- BMO Financial Group (New York, NY)
- …Provides initial triage, investigation and ensures fast turnaround times on issue /incident resolution . + Monitors technical infrastructure, applications and/or ... teams and deliverables. + Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business… more
- GovCIO (Albany, NY)
- …negotiations of terms and conditions, award of subcontracts, subcontract administration, issue resolution and closeout activities. + Developing strategy for ... a manner consistent with prime contract requirements, financial and operational objectives. Collaborating on and driving resolution ...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- TD Bank (New York, NY)
- …business partners as they pertain to compliance for new business initiatives and compliance issue resolution + Serves as Compliance owner or resource on projects ... for assigned teams to ensure department standards are met + Oversees the resolution of compliance-related problems encountered by various areas of the Company as… more
- Wells Fargo (Commack, NY)
- …business objectives **Required Qualifications:** + 2+ years of customer service and issue resolution experience or equivalent demonstrated through one or a ... as well as partners across the organization + Support the Branch manager in operational tasks and scheduling + Resolve issues related to daily operations of… more
- Stony Brook University (Stony Brook, NY)
- …customer education and service related requests. Collect all details pertaining to the issue or request and enter into the ITSM Ticket system to ensure timely ... Information Technology collaboration. + Provide first level troubleshooting and resolution of problems pertaining to organization's PCs, laptops/tablets, smartphones,… more
- Evertz Microsystems Limited (New York, NY)
- …with engineering teams and customers to ensure optimal system performance and rapid issue resolution . Responsibilities: + Act as an expert level technical ... In this role, you will report to the Senior Manager of the Technical Operations Centre and play a...and application logs. + Ensure events are managed until resolution while adhering to Incident and SLA guidelines. +… more
- Stony Brook University (Stony Brook, NY)
- …customer education and service related requests. Collect all details pertaining to the issue or request and enter into the ITSM Ticket system to ensure timely ... Information Technology collaboration. + Provide first level troubleshooting and resolution of problems pertaining to organization's PCs, laptops/tablets, smartphones,… more
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