- UPMC (Harrisburg, PA)
- …compliance with state, federal and other regulatory requirements and guidelines. + Prepare operational and capital budgets for the department as well as monthly and ... Oversee personnel practices including recruitment, orientation, training, retention and performance management of staff within the department according to… more
- Highmark Health (Harrisburg, PA)
- …decisions on the payer partnership constructs. These new approaches require new operational capabilities, and this team is responsible for identifying those gaps, ... hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and… more
- Kyndryl (Harrisburg, PA)
- …first-call resolution, reduced handle time, and enhanced customer satisfaction. ** Operational Excellence:** + Achieve individual and team utilization targets + ... engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction **Leadership, Management, People:** + Lead by… more
- Organon & Co. (Plymouth Meeting, PA)
- …to the US commercial business to drive insights for measuring business performance and optimizing marketing activities. + Leverage deep expertise and understanding ... and distill them into the priorities that move the needle on performance + Customer Engagement: Proficiency in creating data-driven strategies and solutions to… more
- Kyndryl (Harrisburg, PA)
- …Net Promoter Score (NPS) and new relationship development; Secure client references Operational Excellence: + Achieve individual and team utilization targets + Lead ... engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction Leadership, Management, People + Lead by example;… more
- UPMC (Altoona, PA)
- …human and financial resources effectively to ensure the achievement of operational imperatives within the Hospital division. Contributes to the development and ... the organization in relation to core measures, regulatory influences, pay for performance , HCAPS, staff and customer satisfaction and identifies areas for ongoing… more
- CVS Health (Blue Bell, PA)
- …engineers to build measurement and analytics solutions. + Foster a high- performance team culture rooted in experimentation, velocity, and continuous improvement. + ... into business growth. + Develop and manage OKRs that track product performance , advertiser outcomes, and platform reliability. **Internal & External Partnership** +… more
- Kyndryl (Harrisburg, PA)
- …Promoter Score (NPS) and new relationship development; secure client references. ** Operational Excellence:** + Achieve individual and team utilization targets + Lead ... engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction **Leadership, Management, People:** + Lead by… more
- Vanguard (Malvern, PA)
- …changes, and implement required policies and procedures inclusive of appropriate operational and supervisory oversight within the business. Core Responsibilities: + ... crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance , and makes informed compensation decisions in… more
- Kyndryl (Harrisburg, PA)
- …Score (NPS) and new relationship development; Secure client references ** Operational Excellence:** *Achieve individual and team utilization targets *Lead the ... engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction Leadership, Management, People *Lead by example;… more