- The Hertz Corporation (Harrisburg, PA)
- **A Day in the Life:** We're looking for a strategic and operational powerhouse to lead our North American contact center operations and continue to transform our ... service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll...of customers across North America. This includes: + Driving performance across key metrics (SLAs, CSAT, cost-per-contact, etc.) +… more
- Elkay (Erie, PA)
- …delivering high quality products on time. The position reports directly to the Director of Operations for the Flow Systems and Site Works General Manager Reporting ... Sales, Inventory, Operations, Planning (SIOP) process. + Pro-actively analyzes operational metrics, making and driving process improvements within manufacturing,… more
- Sharecare (Harrisburg, PA)
- …mission and foundation are clearly stated. The position also ensures that operational activities are strategically organized and focused on achievement of regional ... and company-wide cultural and operational goals. The Manager of Operations will do so...The Manager of Operations will work closely with the Director of Operations and other leaders to implement processes… more
- GAF (Harrisburg, PA)
- …industry regulations, and GAF Quality Systems to uphold product standards and operational excellence. **Job Summary** The Manager of Supplier Quality will provide ... quality, and improvement initiatives designed to deliver World Class Quality performance and capability across the GAF Operations network.* Drive supplier quality… more
- Veterans Affairs, Veterans Health Administration (Philadelphia, PA)
- …has both the authority and responsibility to represent both the Medical Center Director and the Chief, HAS on all administrative matters occurring when assigned to ... Delegated full authority and responsibility to exercise the Medical Center Director 's prerogative in medical administrative matters and issues that may arise.… more
- St. Luke's University Health Network (Bethlehem, PA)
- …and directing staff. JOB DUTIES AND RESPONSIBILITIES: + Review overall clinical performance of the staff through chart reviews, direct observation, and consultation ... with Facility Director and Regional Director . + Responsible to...competencies for different diagnoses with the pediatric population, and performance improvement activities + Plans, organizes, and provides clinical… more
- Banfield Pet Hospital (Philadelphia, PA)
- …achieve targeted KPI's through hospital performance . Accountable to hospital OGSM performance as quality medicine delivers operational outcomes. + Develop a ... and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by… more
- Banfield Pet Hospital (Monaca, PA)
- …achieve targeted KPI's through hospital performance . Accountable to hospital OGSM performance as quality medicine delivers operational outcomes. + Develop a ... and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by… more
- Cardinal Health (Harrisburg, PA)
- …and relay feedback to continuously iterate on the enablement strategy. + Use performance data to identify key trends, operational gaps, opportunities for ... Enablement is responsible for supporting the sales organization and driving operational excellence to achieve strategic business objectives and financial targets.… more
- UPMC (Lititz, PA)
- … director .3. Takes action to improve knowledge, skills and performance .4. Requests assistance in planning and prioritizing activities as needed.5. Participates ... in self-review as requested by the unit director .6. Participates in project and committee work. + 5....more of the following advanced skills based on department operational need: basic arrythmia, complex wound care, 12-lead EKGs,… more