- Lumen (Austin, TX)
- …from strategic planning through execution and delivery. + Define and track performance metrics to support the Service Level Agreements (SLAs) with business ... governance, change management, and stakeholder engagement. Monitor and report on program performance , using data to drive continuous improvement. + Foster a culture… more
- Marriott (Irving, TX)
- …controls to manage business risks. * Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability. * ... clear accountability backed by appropriate authority. * Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.… more
- Molina Healthcare (TX)
- …procedures in line with federal and state regulations. Establishes internal key performance metrics in line with state and federal regulations. Responsible for ... the Appeals and Grievance department inventories within the key performance requirements. * Coordinates with Customer/Member services, Provider Services, Sales,… more
- Edwards Lifesciences (Austin, TX)
- …needs. + Regular engagement with senior stakeholders will be expected, shaping operational decisions and influencing strategic direction. + You will lead technical ... analytical and reporting functions. Aligning our overall business objectives with performance , we offer competitive salaries, performance -based incentives, and a… more
- Highmark Health (Austin, TX)
- …decisions on the payer partnership constructs. These new approaches require new operational capabilities, and this team is responsible for identifying those gaps, ... hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and… more
- Ascension Health (Austin, TX)
- …based on factors including, but not limited to, experience, skills, education, performance , location and salary range at the time of the offer._ **Responsibilities** ... system innovations into market impact. + Drive transformative change, accountability, and performance for all CX functions across the market. + Collaborate closely… more
- US Bank (Dallas, TX)
- …across teams. + **Insights & Product Impact** + Translate behavioral and performance data into clear, actionable insights that inform product priorities and design ... and retention. + **Experimentation & Optimization** + Monitor post-launch performance and continuously refine measurement strategies. + **Reporting & Visualization**… more
- Kyndryl (Austin, TX)
- …first-call resolution, reduced handle time, and enhanced customer satisfaction. ** Operational Excellence:** + Achieve individual and team utilization targets + ... engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction **Leadership, Management, People:** + Lead by… more
- Honeywell (Houston, TX)
- …improvement initiatives across all supply chain functions. + Establish robust performance management frameworks and KPIs to ensure delivery of transformation goals ... and operational excellence. + Lead and manage large-scale transformation projects,...processes. + Ensure accurate reporting and analysis of ISC performance metrics. + Collaborate with senior leadership and stakeholders… more
- Academy Sports + Outdoors (San Antonio, TX)
- …associates + Entrepreneurial skills to diagnose and capture sales opportunities + Operational and execution skills to manage store supply chain, maintenance and ... by assisting in the development of sales objectives + Oversees the performance management and career-pathing process for assigned store to ensure career development… more