- Insight Global (Irving, TX)
- …IT service delivery. Establish, monitor, and enforce Service Level Agreements (SLAs), Operational Level Agreements (OLAs), and Key Performance Indicators (KPIs) ... service delivery in a fast-paced environment. Other responsibilities include: Lead and manage core IT Service Management (ITSM) processes...to maintain high service quality and performance standards. Act as the primary escalation point for… more
- RWE Clean Energy (Austin, TX)
- …quantify, investigate, report on and correct the root causes of sub-optimal fleet performance and reliability. This role will support all of the renewables assets in ... the end of construction to decommissioning with effort on Operational success and needed repair at existing project sites....Mentor and train other engineers to improve competence and performance of the team + Develop component specifications and… more
- Intuit (Plano, TX)
- …**Workforce Management (WFM) & Capacity Planning Analyst** to help drive the operational efficiency and service excellence of our customer-facing and internal teams. ... will be responsible for building data-driven capacity models, tracking performance against forecast, identifying staffing risks, and partnering with cross-functional… more
- Walmart (Carrollton, TX)
- …Operations Supervisor II at Walmart's MTM Central Pharmacy Call Center. You'll lead a high-performing resolution team, driving operational excellence and ... and coach the call center resolution team to meet performance and quality goals + Analyze operational and financial data to drive process improvements + Oversee… more
- JE Dunn Construction Company (Dallas, TX)
- …lifecycle. This position is responsible for providing strategic direction, operational excellence, financial management, team leadership and relationship management ... dissemination, accountability and discipline of Aptitude processes and standards. + Lead , coach and motivate team members in a proactive manner, consistent… more
- Koniag Government Services (San Antonio, TX)
- …management plans, schedules, and controls + Manage program resources, budget, staffing, and performance metrics **Technical Program Direction:** + Lead a team of ... and implement quality control procedures to ensure all services meet or exceed performance standards + Identify, assess, and mitigate program risks and issues +… more
- TIAA (Dallas, TX)
- …coaching, and process improvement initiatives that are necessary to improve the operational efficiency of all retail businesses. + Implements structure to ensure a ... Anti-Money Laundering, Fraud Prevention, etc.) by implementing and monitoring operational processes. **Qualifications** + 3 Years Required; 5 Years Preferred… more
- Amentum (Texarkana, TX)
- …River Army Depot. The goal is to embed TPS philosophy into decision-making and operational processes to enhance support for US and allied land forces, improve ... performance metrics, and drive sustainable cultural change. Establish and...deliver metrics to track TPS adoption and sustainment 3. Lead Transition Plan of Command (TPOC) 4. Mission Control… more
- IBM (Austin, TX)
- …microservices. Define and implement CI/CD pipelines to streamline deployments and operational efficiency. Performance and Monitoring: Implement monitoring and ... platform development. Proficiency in scripting to automate infrastructure and operational processes. In-depth knowledge of application management, performance … more
- Houston Methodist (Houston, TX)
- …needs of the rapidly growing area in Northwest Houston **Key Responsibilities:** + Lead internal performance evaluations, create performance standards, and ... with the hospital's strategic goals and continuous improvement of clinical and operational skills. + Proactively identify opportunities to enhance patient care and … more