- Meta (New York, NY)
- …customer support channels using various systems and data sources (customer support operational data, case transcripts, surveys, and other relevant data) 2. ... CSAT, etc.), surveys, and customer feedback 13. Experience working with customer support operational metrics 14. Experience with data-led storytelling and… more
- Meta (New York, NY)
- …GSO is made up of multiple teams that focus on alpha/beta product testing, operational and technical support for business products, data management, and scaling ... is seeking a Program Manager to join the Product Support & Insights team within Global Support ...operations. We combine deep expertise in our products with operational and analytical skills to design and manage scalable… more
- Human Technologies Corporation (Utica, NY)
- …is sustainable and profitable. Collaborates with and provides guidance to all non- operational support departments to ensure alignment with business plans, and ... and implements improvements. 10. Ensures company-owned facilities and equipment support operational requirements, directs and/or approves capital improvements… more
- City of New York (New York, NY)
- …Senior Advisor to the Chief Operating Officer (COO), the Executive Support Administrator performs high-level analytical, administrative, and operational tasks ... oversight of critical agency functions. These functions currently include General Support Services (GSS), Office of Police Operations (OPO), DSS Emergency Management… more
- Mastercard (Harrison, NY)
- …related to system records that drive delivery, billing and revenue recognition * Operational support of our product line campaigns including Client Services ... optimally and meet business needs. * Provide training and support adoption to the Salesforce.com Revenue operational ...and support adoption to the Salesforce.com Revenue operational systems' user base. * Provide technical and process… more
- Mount Sinai Health System (New York, NY)
- …and operational leadership to ensure alignment between strategic goals and operational feasibility. + Support data analytics and simulation modeling projects ... on ancillary services, including lab, radiology, and pharmacy operations. + Support continuous improvement initiatives to enhance operational efficiency and… more
- TD Bank (New York, NY)
- …**Customer Accountabilities:** + Provides deep technical subject matter expertise/analysis or operational process support as a key resource/representative for ... (GPDS) builds and transforms the operating model and infrastructure capabilities that support the Payments and Deposit Services of TD Securities. Our mission is… more
- Catholic Health Services (Bethpage, NY)
- …from Strata and other decision support tools. Provide additional financial and operational support as assigned by the Director of Financial Operations or ... in supporting the Director of Financial Operations by providing financial analysis, operational reporting, capital and expense budget support , and system… more
- US Bank (New York, NY)
- …offering. They will help ensure quality and timely delivery of service; and overall effective operational support for our ETF client base. They will act as a ... and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes...point of contact, escalation point, advocate for our clients' operational servicing needs, and manage the overall service delivery.… more
- Meta (New York, NY)
- …to keep the organization informed and aligned with the strategic vision 7. Operational Support and Logistics: Assist in optimizing SMBG operations through ... We are seeking a highly skilled and forward-thinking Business Lead to provide strategic support and insight to the Small and Medium Business Group (SMBG) at Meta.… more