- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments in all ... all environments. Establish and orchestrate bridge calls with emphasis on restoring service to users as quickly as possible, facilitate and troubleshoot toward… more
- SolomonEdwards (Richmond, VA)
- …is a full- service professional services firm offering financial, operational , and technology consulting and operations support . We work with some ... to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …LP/S for annual active shooter exercises. - Serve as the NEXCOM Enterprise representative for Navy annual exercises. Assist in the planning of exercise scenarios, ... NEXCOM Business Continuity Program. - Provide business continuity and emergency response support to the NEXCOM Front Office and executives during events (eg, severe… more
- SolomonEdwards (Richmond, VA)
- …is a full- service professional services firm offering financial, operational , and technology consulting and operations support . We work with some ... to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are… more
- CACI International (Springfield, VA)
- …Squadron managed and monitored systems * Ability to conduct trend analysis and support analytical investigation as needed * Provides operational coordination for ... executive level review * Working knowledge of network operations and IT services * Operational experience collaborating and directing resources supporting… more
- CoreSite (Reston, VA)
- …and data is uploaded to the OSS accordingly. + Provide day-to-day exceptional customer service and support . + On-call availability may be required to respond to ... to fertility, pregnancy, menopause, adoption and surrogacy + Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life… more
- CoreSite (Reston, VA)
- …Provide physical security within the CoreSite premises. + Provide day-to-day exceptional customer service and support . + Incident escalation and report writing + ... to fertility, pregnancy, menopause, adoption and surrogacy + Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life… more
- CACI International (Springfield, VA)
- …* Responsible for collection of incident information through customer conversation, and self- service support tools. * Tracks incidents and requests from ... by routing incidents, as necessary, to product line, application, or system support specialists. * Executes against established Service Level Agreements (SLA).… more
- CoreSite (Reston, VA)
- …+ Navigate and utilize a CMMS system. + Provide day-to-day exceptional customer service and support . + Maintain and complete regular facility and security ... to fertility, pregnancy, menopause, adoption and surrogacy + Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life… more
- TekSynap (Reston, VA)
- …projectin accordance withan approved Quality Management Plan (QMP). + Provide support inestablishingmilestone goals, linked to the strategic vision and mission,risk ... Management Systems (QMS) to document anddemonstratethe ability to consistently provide services that meet customer, applicable statutory and policy requirements, and… more