• Director, Financial & Regulatory Reporting…

    American Express (New York, NY)
    … Risk Management will be part of the GRC organization. The incumbent will help support risk analytics and build and lead a world class team of analytical ... accordance with the applicable risk management policies, consistent with enterprise risk and operational risk program procedures. + Lead a team of risk managers… more
    American Express (09/12/25)
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  • Operational Risk Fraud Oversight Manager II

    City National Bank (New York, NY)
    …oversight for Fraud within ORM, with a particular focus on strengthening operational risk management efforts to support decision-making. This position provides ... * OPERATIONAL RISK FRAUD OVERSIGHT MANAGER II* WHAT IS...communicating issues and control gaps to appropriate stakeholders * Lead with the preparation of status reports, key metrics… more
    City National Bank (10/01/25)
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  • Operational Risk Manager

    Marex (New York, NY)
    …information visit www.marex.com (http://www.marex.com/) (http://www.marex.com/) Purpose of Role: The Operational Risk Manager is responsible for assisting the Firm ... in identification, evaluation, control testing, and management of operational risk, whilst supporting risk strategy and driving proactive operational risk… more
    Marex (09/10/25)
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  • Global Real Estate, Head of Operational…

    JPMorgan Chase (New York, NY)
    …that support building operations, employee and client comfort and operational efficiency at the JPMorgan Chase Global Headquarters and future Midtown Campus. ... on technology use. + Develop and implement preventive maintenance programs for all technical systems, and lead troubleshooting efforts for system failures. +… more
    JPMorgan Chase (09/27/25)
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  • Manager, Technical Support

    Airtable (New York, NY)
    …100, rely on Airtable to transform how work gets done. As a Manager of Technical Support , you'll lead a high-performing team responsible for resolving ... and sustained ownership. You'll drive day-to-day team operations, coach technical support specialists, and play a key...+ Monitor performance through SLAs, CSAT, QA, and other operational metrics, and use that data to drive continuous… more
    Airtable (08/13/25)
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  • Customer Experience Analyst Lead (Customer…

    Meta (New York, NY)
    …customer support channels using various systems and data sources (customer support operational data, case transcripts, surveys, and other relevant data) 2. ... CSAT, etc.), surveys, and customer feedback 13. Experience working with customer support operational metrics 14. Experience with data-led storytelling and… more
    Meta (07/24/25)
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  • Principal Consultant - Operational…

    Capco, a Wipro Company (New York, NY)
    …FFIEC, PRA/FCA, SEBI CSCRF) and industry best practices. Key Responsibilities: + Lead and deliver client engagements focused on operational resilience, ... Finance, Risk, and Compliance ("FRC") group at Capco you will play a lead role delivering projects, ranging from short-term strategic assessments to large scale… more
    Capco, a Wipro Company (10/02/25)
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  • Technical Support Engineer

    Siemens Energy (Olean, NY)
    … personnel. + Proven experience in the design, maintenance, troubleshooting, and technical support of compressors and associated equipment. + Ability to ... Energy's sustainable future. **How You'll Make an Impact** + Support the resolution of customer Technical Issues...projects. Manage the customer interface in a dynamic environment, lead the team from a technical resolution… more
    Siemens Energy (09/10/25)
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  • Global Markets Non-Financial Regulatory Reporting…

    Bank of America (New York, NY)
    …NTCO NFRR Operations. We are therefore looking for a highly talented individual to become Operational Monitoring Lead - to lead & design strategy for the ... Global Markets Non-Financial Regulatory Reporting (GM NFRR) Operational Monitoring New York, New York;Charlotte, North Carolina **To proceed with your application,… more
    Bank of America (07/12/25)
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  • Desktop Support Lead

    Insight Global (New York, NY)
    …Negotiate vendor contracts and ensure service delivery meets SLA standards and company requirements. Technical Expertise & Support . Serve as a go-to expert for ... resolving advanced technical issues and providing ...AI Innovation . Identify inefficiencies in IT workflows and lead initiatives for automation using AI-enhanced tools like chatbot… more
    Insight Global (09/14/25)
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