- Oracle (Tallahassee, FL)
- …of the leading enterprise software company in the world._ Oracle Generative AI Agent Service is an exciting team in Oracle Cloud Infrastructure. We are delivering ... at the intersection of artificial intelligence and cloud infrastructure. In Generative AI Agent team, you will build and operate cloud services maximizing state of… more
- PagerDuty (Tallahassee, FL)
- PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as ... and Automation** , to lead the industry's transformation toward fully automated operations . Our vision: a world where empowered developers build and ship… more
- Teleperformance USA (North Lauderdale, FL)
- …**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... time situations. This will require constant communication with Supervisors, Operations ** **Managers** **and Support Center personnel.** **Real time** **interaction… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In ... brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities… more
- Anywhere Real Estate (Jacksonville, FL)
- …of the transaction, from contract to close, to create a seamless experience for the agent , consumer and all deal parties. You are part of a collaborative team that ... solve and communicate effectively with agents, clients, third parties and internal operations . As a trusted professional, you provide our agents, homebuyers, and… more
- Carnival Cruise Line (Fort Lauderdale, FL)
- …present commendations and awards, and prepare for upcoming events. + **Monitor Agent Performance** : Execute monthly side-by-side monitoring evaluations with each ... agent , ensuring alignment with company standards and individual performance...growth, and conduct performance reviews as directed by the Operations Manager, coupled with the preparation of daily, weekly,… more
- Deloitte (Tampa, FL)
- …success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions ... are powered by engineering for business advantage, transforming mission-critical operations . We enable clients to stay ahead with the...and industries/sectors you serve. Preferred + Familiarity with Boomi Agent Studio, Agent Step, Agent … more
- Concentrix (Tallahassee, FL)
- …with clients to design and optimize case management, contact center operations , routing strategies, and multi-channel engagement using Microsoft's Customer Service ... chat Voice SMS and social channels Unified routing Workstreams, sessions, and agent scripts Supervisor dashboards and real-time insights + Define and optimize… more
- Extra Space Storage (Tampa, FL)
- …Accurate Pay Range; $18-$20 / hour The **Store Manager** oversees the daily operations of one or more self-storage locations with limited direct supervision. This ... passionate, and innovative as they take charge of day-to-day operations at our beautiful self-storage facilities. **Benefits We Offer...Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent … more
- Molina Healthcare (Miami, FL)
- …Genesys Cloud** to deliver a **unified "single pane of glass" agent experience** , enabling efficient workflows, contextual insights, and personalized interactions. ... in self-service, first contact resolution (FCR), and customer satisfaction. ** Operations , Engineering & Service Excellence** + Provide executive oversight for… more