- Mass Markets (TX)
- …in ensuring the highest level of service quality within our call center operations . The ideal candidate will be responsible for monitoring calls, assessing agent ... + Listen to live or recorded calls to evaluate agent performance against established standards. + Develop and use...and areas for improvement. + Prepare detailed reports on agent performance and key quality metrics. + Offer constructive… more
- USG Insurance Services, Inc. (Arlington, TX)
- …Are: Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network ... and manage both our proprietary and third-party systems, ensuring our sales operations stay at the forefront of technological advancement. Embark on your… more
- The Walt Disney Company (San Antonio, TX)
- …manage the NICE IEX WFM software and optimize the processes for VX Operations to ensure accurate scheduling, forecasting, reporting, and efficient operations . ... you are someone who can build a link between operations and technology, and meet our viewers' needs across...from the WFM platform. These reports provide insights into agent performance, service levels, and adherence. + Collaborate with… more
- KBR (Houston, TX)
- …program is a comprehensive initiative aimed at supporting the US Department of State's operations in Iraq. In addition to providing ongoing base operations and ... procurement, critical supply functions, along with foodservice, base camp operations , renovations, construction, and medical services. Job Summary The Site… more
- KBR (Houston, TX)
- …program is a comprehensive initiative aimed at supporting the US Department of State's operations in Iraq. In addition to providing ongoing base operations and ... procurement, critical supply functions, along with foodservice, base camp operations , renovations, construction, and medical services. Job Summary The Task… more
- Global Elite Group (Dallas, TX)
- …for operations , ensuring adequate staffing. + Maintain an up-to-date agent contact list and communicate flight changes and assignments. Training Coordination: + ... forefront of homeland security, safeguarding infrastructure and ensuring seamless and secure operations in many of the largest and busiest airports in the country.… more
- Amazon (Austin, TX)
- …infrastructure, and device scaffolding that empowers and protects Amazon's global Operations . Our mission is to enable operational excellence through technology, ... ensuring Amazon's operations remain agile, scalable, and resilient. The OTS DataTech team is at the forefront of driving enterprise-wide data strategy and… more
- KBR (Houston, TX)
- …program is a comprehensive initiative aimed at supporting the US Department of State's operations in Iraq. In addition to providing ongoing base operations and ... procurement, critical supply functions, along with foodservice, base camp operations , renovations, construction, and medical services. Job Summary The HVAC… more
- Wolters Kluwer (Coppell, TX)
- …highly diverse engineering organization. Reporting to the **SVP, Engineering Excellence & Operations ** , this role will serve as a senior technical leader, change ... agent , and cultural influencer responsible for driving innovation, alignment,...collaborate closely with divisional architects and stakeholders from quality, operations , and infrastructure. This is a high-impact, hands-on leadership… more
- JPMorgan Chase (Plano, TX)
- …and external partners, including fund accounting, client services, fund managers, and agent banks, to ensure seamless operations and exceptional client service. ... fund accounting, client services, fund managers, as well as agent banks. As an Associate within the Bank Loan...Job responsibilities: + Manage Bank Loans operations team of employees regarding all aspects of loan… more