- CGI Technologies and Solutions, Inc. (TX)
- …incidents, service requests, and project tasks related to telephony and contact center operations . ⦁ Configure and manage agent accounts, skill groups, and ... Genesys Cloud ⦁ 5+ years of experience in technical support or IT operations . ⦁ Strong understanding of telephony concepts, including SIP, VoIP, call routing, and… more
- Meta (Austin, TX)
- …Small & Medium Business Group (SMBG) is looking for a Director of Vendor Operations to lead its global call center partnerships at a strategic and operational level, ... by adopting advertising solutions.We are seeking a seasoned vendor operations leader with deep experience in global call centers...with product to ensure stable and productive use of agent and vendor tech stack. 7. Comms & Change… more
- Capital One (Plano, TX)
- Associate, Tax Credit Operations (New Market Tax Credit) Are you looking for a challenging role that includes the convenience of working virtually at home? Then a ... Charlotte, NC, Plano, TX or Richmond, VA. Tax Credit Operations supports the Capital Markets line of business in...and do not meet performance criteria required for optimal agent /customer interactions + ISP download speeds on VPN must… more
- KBR (Houston, TX)
- Title: MISS: Assistant Operations Manager (Contingency Hire) Belong, Connect, Grow with KBR! Program Summary The MISS program is a comprehensive initiative aimed at ... supporting the US Department of State's operations in Iraq. In addition to providing...team. + Ability to be innovative and be an agent for change. KBR Benefits KBR offers a selection… more
- NRG Energy, Inc. (TX)
- …and future! **Job Summary** **:** Develop, implement, and maintain consistent Operations standards and best practices in support of NRG's objectives **Essential ... closure to drive the consistent implementation of Conduct of Operations and related Operations standards across the...attitude, supportive to colleagues, and acts as a change agent + Self-starter - Ability to work with limited… more
- S&P Global (Dallas, TX)
- …07 **The Team:** The Agent Services team is a Syndicated Loans Agency operations team for our client base, performing all operational tasks to support both the ... borrower and lenders. Acting as an agent is a varied and highly visible role requiring...Impact:** S&P Global is seeking a motivated Specialist for Agent Services to work within the team administering the… more
- Mass Markets (Killeen, TX)
- …companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... globally expanding, industry-leading organization. We are seeking an Experienced Operations Supervisor to lead a team of agents in...and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +… more
- KBR (Houston, TX)
- Title: MISS: Operations Manager (Contingency Hire) Belong, Connect, Grow with KBR! Program Summary The MISS program is a comprehensive initiative aimed at supporting ... the US Department of State's operations in Iraq. In addition to...team. + Ability to be innovative and be an agent for change. KBR Benefits KBR offers a selection… more
- Public Consulting Group (Austin, TX)
- …Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies ... To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will… more
- Maersk (Humble, TX)
- International operations support **Opportunity** About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build ... cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels… more
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