- Steampunk (Mclean, VA)
- …+ Research integration issues and work closely with team members on operations and development staff + Research and development of new Salesforce.com prototypes ... your picture to verify your identity and prevent fraud. Steampunk is a **Change Agent ** in the Federal contracting industry, bringing new thinking to clients in the… more
- Wells Fargo (Roanoke, VA)
- …support real-time and historical analysis of call center performance, agent productivity, and customer interactions. + **Cross-Functional Collaboration** - Partner ... Strong understanding of telephony systems, workforce optimization tools, call center operations , and customer experience metrics. + **Data & Visualization Skills** -… more
- General Dynamics Information Technology (Fairfax, VA)
- …of upcoming milestones/deadlines that could impact development. + Being a hands-on change agent and leader for the workstream and suggesting enhancements to our ways ... multiple tasks simultaneously that may include staff support relating to current operations . + Assist with the creation, implementation, and maintenance of project… more
- Steampunk (Mclean, VA)
- …ones. + Direct or adjacent experience in the following areas: enterprise operations , DevSecOps, cloud environments, security compliance, and human centered design. + ... your picture to verify your identity and prevent fraud. Steampunk is a **Change Agent ** in the Federal contracting industry, bringing new thinking to clients in the… more
- Navy Federal Credit Union (Vienna, VA)
- …new products, product features, and experience changes when appropriate + Serve as an agent of change for NFFG Digital Products, looking for new ways to solve ... management, technology or entrepreneurship + Advanced knowledge of credit union operations /processes and procedures + Experience with process improvement, Six Sigma… more
- Steampunk (Mclean, VA)
- …+ Research integration issues and work closely with team members on operations and development staff + Research and development of new Salesforce prototypes ... your picture to verify your identity and prevent fraud. Steampunk is a **Change Agent ** in the Federal contracting industry, bringing new thinking to clients in the… more
- Veterans Affairs, Veterans Health Administration (Hampton, VA)
- …Laboratory Manager, Regional Technical Specialist, National Quality and Compliance Agent , Regional Program Manager, Regional Director, Laboratory Director, or ... about the Act and the complaint process, visit Human Resources and Administration/ Operations , Security, and Preparedness (HRA/OSP) at The Fair Chance Act. more
- Family Dollar (Chesapeake, VA)
- …(SLA's) Responsible for assisting in vendor management for day-to-day Operations (3-5 different vendors) including establishing and maintaining key relationships. ... across teams to develop testing documentation, answer keys and standards for agent assessments and certifications * Other duties and responsibilities as needs arise… more
- Amazon (Arlington, VA)
- …Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service ... respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles… more
- BAE Systems (Radford, VA)
- …Manager to leads team of Facilities Engineers to support site operations improving safety, overall site performance, meeting legal and contractual requirements ... improvement experience via 6Sigma, Lean, or related methodologies + Proven change agent , capable of garnering support and driving results + Self-aware and… more