- JPMorgan Chase (New York, NY)
- …and driving continuous improvement in the firm. Collaborating closely with Security Operations Center (SOC) analysts, threat hunter, red team members, and ... will apply advanced analytical, technical, and problem-solving skills to achieve operations excellence. **Job responsibilities** + Execute and influence the design… more
- Northwell Health (Melville, NY)
- …compassionate Director, Financial Services to lead and optimize our financial services call center operations . This pivotal role is responsible for overseeing a ... 3. Patient Advocacy: Champion a patient-centric approach in all contact center operations , ensuring empathetic communication, transparent financial explanations,… more
- University of Rochester (Rochester, NY)
- …assigned systems and assists with reporting. + Monitors Primary and Second Data Center operations . + Monitors peripheral equipment for hardware or processing ... + Responds to alerts and queries and instructions generated by Data Center operations monitoring tools. + Refers difficult problems to designated authority. +… more
- Kyndryl (Albany, NY)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the ... innovative solutions that enhance customer journeys, improving customer technology operations , and integrate cutting-edge capabilities such as Agentic AI. The… more
- Kaleida Health (Buffalo, NY)
- …**Work Type** **: Full-Time** **Shift 1** **Job Description** **The Director of Call Center Operations is a transformative leader responsible for building and ... door. This position leads the strategy, implementation, and ongoing operations of a centralized contact center across...and ongoing operations of a centralized contact center across phone, chat, text and self-service channels, designed… more
- Stony Brook University (Stony Brook, NY)
- …* The incumbent develops and writes / approves the SOPs required for donor center operations and therapeutic apheresis. This process is coordinated with the ... Program and Quality Manager Apheresis and Blood Donor Center **Position Summary** At Stony Brook Medicine, a...and patient safety program * Improves quality of daily operations based on clinical indicator outcomes. * Assesses unit… more
- US Foods (Clifton Park, NY)
- …in achieving company goals. Participate in the establishment of overall Distribution Center business goals. Profitable Operations : Plan, organize, direct, and ... and identify training opportunities when appropriate. Networking: Participate in the Operations knowledge center , industry organizations, and other networking… more
- BioLife Plasma Services (Rochester, NY)
- …as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations . BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical ... of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the ...Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational… more
- Iron Mountain (Albany, NY)
- …whether in information management, digital transformation, secure storage and destruction, data center operations , cloud services, or art storage and logistics. ... Mountain standards + Interface with internal finance, sales, and operations teams to validate data center fit-out and build programs + Work with outside parties… more
- Capgemini (New York, NY)
- …Invent, you will support and deliver end-to-end transformation initiatives across contact center operations , customer service, and service operations . Your ... change levers. . Serve as a thought leader across contact center and service operations trends, technologies, and best practices. **YOUR PROFILE** _We would love… more
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