- Mass Markets (FL)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... role is critical in ensuring the highest level of service quality within our call center operations ....Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes… more
- Copeland (FL)
- …a major OEM customer in the transport refrigeration market with global operations and sales and is responsible for all aspects of the commercial engagement. ... further OEMs within the territory in collaboration with our product development, operations and quality teams. These include both refrigeration and comfort (A/C)… more
- TEKsystems (Tallahassee, FL)
- …and maintain server hardware and software. Manage vendor relationships and service agreements. Customer Support & Project Coordination (25%) Evaluate/handle ... methods, considering key factors such as their long-term effectiveness ( service delivery and cost), practicality, technical limitations, criticality, and coordinates… more
- Solar Alternatives (Pensacola, FL)
- …and energy storage, is tech-savvy, and committed to providing an excellent customer experience. This role will report to the Commercial Director. Responsibilities ... industry leader for resilient clean energy solutions + Develop and maintaiin customer relationships for potential and active partnerships + Outreach and presenation… more
- Ryder System (Tallahassee, FL)
- …maintains good relationships with customer and IT colleagues to meet expected customer service levels. + Familiar with project management techniques and may ... architectures, and services that solve complex business requirements. Identify service delivery conflicts to implement alternatives, while communicating issues of… more
- Coinbase (Tallahassee, FL)
- …*What you'll be doing (ie. job duties): * Improve customer compliance operations by developing bar raising metrics, self- service tools, and deep analyses ... mission. Our team is dedicated to eliminating compliance challenges, empowering our customer experience via self- service and automation, and optimizing … more
- Walmart (Port St. Lucie, FL)
- …demographics Models enforces and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer needs ... by Company policies and local State and Federal guidelines Manages Pharmacy Operations Conducts Associate meetings to identify and respond to their needs concerns… more
- Bluestone Physician Services (Fort Myers, FL)
- …operations and/or care delivery + Experience in a healthcare organization preferred + Customer service and quality related positions a plus + Senior Living ... with email, fax, word processing, spreadsheets, and databases + Excellent customer service skills + Demonstrated compatibility with Bluestone's mission… more
- Pilot Company (Midway, FL)
- …+ Driving sales + Managing team members + Tracking inventory + Providing customer service + Performing P&L analysis Pay Rates Starting between: $64,800.00 ... one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of… more
- Mass Markets (FL)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... effectiveness of training sessions and prepare progress reports. + Observe daily operations and identify areas where agents need additional training. + Provide… more