- SHI (Albany, NY)
- …coach the team on managing customer interactions for improved service relationships. + Oversee servicedelivery operations , ensuring high-quality service ... Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer satisfaction.… more
- US Tech Solutions (Canton, NY)
- …accuracy. + Primary contacts are with immediate supervisor and other team members, operations , engineers, and customer service . + Responsible for performance ... chain methods; monitors performance to targets + Provides shipment commitments to customer orders and schedule change requests + Oversees progress of supply plan… more
- The Hertz Corporation (Albany, NY)
- …leading or influencing high-volume customer support, loyalty programs, or other customer operations + A strong foundation in operational leadership - you ... operational powerhouse to lead our North American contact center operations and continue to transform our service ...service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll… more
- City of New York (New York, NY)
- …water and sewer service connections, coordination with the inspection unit, legal, customer service , operations , as well as cross connection unit. ... Department of Environmental Protection's Bureau of Water and Sewer Operations (BWSO). The Bureau of Water & Sewer .... ALL CANDIDATES MUST BE PERMANENT IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE ENGINEER TO BE CONSIDERED ADMINISTRATIVE… more
- Nazareth College (Rochester, NY)
- …and institutional student financial aid programs. Provides leadership in financial aid operations , managing front-end customer service and advising financial ... institutional funding as required. + Assist the AD of Operations with the selection and awarding of named/endowed scholarships,...staff members. + Coordinator of the Financial Aid Office customer service . + Manage office scheduling, phone… more
- Small Business Administration (Buffalo, NY)
- Summary You will serve as a Supervisory Disaster Recovery Specialist ( Customer Service Manager) for the Small Business Administration (SBA), Customer ... (CSC), in Buffalo, New York. This position manages the operations of the Office of Capital Access' national contact...You will serve as a Supervisory Disaster Recovery Specialist ( Customer Service Manager) for the or the… more
- Ricoh Americas Corporation (New York, NY)
- …beyond high school is encouraged. + Prior experience in customer service or related fields (mailroom operations , print production, reception, hospitality) + ... **Area Customer Service Coordinator** Join our team...our valued clients. Your role will encompass supporting daily operations , implementing new services, and fostering a customer… more
- TD Bank (New York, NY)
- …documents, and investigates processes/exceptions arising from transactions/processes beyond first level operations service delivery + Leads work streams by ... customer at every point of contact. The Fixed Operations team strives to create efficiency, improve client ...Operations team strives to create efficiency, improve client service levels and reduce operational risk. If you are… more
- Ricoh Americas Corporation (New York, NY)
- …. An integral member of the service team by supporting the daily operations for all contracted services at customer accounts within a geographical area . ... **Area Customer Service Coordinator** POSITION PROFILE Under...direction of the Enterprise Services Manager (ESM) or Area Operations Manager (AOM) this key position supports daily … more
- Robert Half Office Team (New York, NY)
- …a dedicated Customer Service Manager to oversee and enhance customer account management and support operations . This long-term contract position is based ... customer satisfaction. Responsibilities: * Supervise and guide a team of customer service representatives to maintain high performance standards. * Manage … more