- MTA (New York, NY)
- …Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities to its employees. Position ... of New York City, Grand Central Terminal. We provide service to over 86.5 million customers, traveling in and...and engineering departments to ensure a safe and reliable customer experience, while making recommendations on opportunities to improve… more
- Justworks (New York, NY)
- …and iterate as you build. In addition, you'll leverage your partner and/or customer service background, supporting both 1:1 and scaled partner facing ... documents. + Cross-Functional Collaboration: Work seamlessly with other departments, including Customer Service , Sales, Marketing, and Product teams, to advocate… more
- Paladin Technologies (New York, NY)
- …and change efforts to drive initiatives that result in organic growth, elevated customer service and satisfaction, and profitable growth. + Provide strategic and ... services for our clients + Manage P&L of the operations & service departments to maximize efficiency...+ Excellent negotiating skills. + Excellent interpersonal skills including customer service skills + Strong organizational skills… more
- ABM Industries (Jamaica, NY)
- …with customer service teams to ensure high levels of customer satisfaction throughout operations . + Implement and analyze quality assurance programs to ... and use analytical tools to adjust operational practices, ensuring ongoing compliance. ** Customer Service & Quality Assurance:** + Collaborate closely… more
- Scholastic (Scarsdale, NY)
- …to meet customer needs and concerns. Seek feedback and effectively recover from customer service issues. + Provide value and ensure exceptional customer ... in retail or district/territory sales, event management, personal selling, and customer service with noted leadership ability and qualities demonstrated.… more
- National Express (Philadelphia, NY)
- …corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located ... provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate… more
- IQVIA (New York, NY)
- …with customer and IQVIA management to manage and meet contractual obligations. Service Management: + Meet with Data Operations Coordinator (DOC) and/or Data ... Overview** + Manage end-to-end delivery of data management services for single/multi- service projects with minimal guidance, ensuring quality deliverables on time… more
- Veterans Affairs, Veterans Health Administration (Albany, NY)
- …panel changes to the PCMM Coordinator (as appropriate), patient processing and customer service . Incumbent is responsible for assuring that various aspects ... problems with the administrative and clinical staff on access, customer service , patient flow, revenue, and data...to process problems as they affect day to- day operations . The work is mostly sedentary and is performed… more
- Citigroup (New York, NY)
- **Organization Overview:** Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride ... a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset… more
- Dow Jones (New York, NY)
- …through a ticketing platform, face-to-face, phone and email support providing excellent HR customer service to employees across the company. About the Team: The ... and today has one of the world's largest news-gathering operations globally. It is home to leading publications and...Dow Jones values + Advice employees on available HR self- service tools to guide efficiency and customer … more
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