- Marriott (New York, NY)
- …value for both; develops and effectively promotes ideas for improving property service and profitability to ownership. ** Customer and Public Relations ... frequent basis to obtain feedback about their experiences on property; utilizes guest/ customer feedback to recognize outstanding employee service performance and… more
- Marriott (New York, NY)
- …and follow-through of catering promotions. * Executes and supports Marriott's Customer Service Standards and property's Brand Standards. * Executes ... in order to maintain guest satisfaction. * Executes exemplary customer service to drive customer ...service expectations. Develops a close working relationship with operations to execute strategies at the property level. _At… more
- Amazon (New York, NY)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ... used by millions of companies worldwide to manage day-to-day operations . We will accomplish this by accelerating our customers'...the tools Amazon uses to provide its award winning customer service at massive scale and launching… more
- Navient (Albany, NY)
- …tooling directly impacts business performance. + A strong understanding of sales or service operations , and empathy for front-line users who rely on efficient ... tools and operational enablement** , with a focus on scaling Earnest's operations teams for both effectiveness (driving customer conversion and retention)… more
- TD Bank (Ossining, NY)
- …+ Supervisory or leadership experience preferred + Demonstrated ability to provide Legendary Customer Service + Strong verbal and written communication skills + ... and platform bankers/and partners for effective referrals + Leads and reinforces Customer service activities; Supporting Customers through challenging times and… more
- Coinbase (Albany, NY)
- …leader to build and lead a team that will revolutionize how Coinbase delivers customer service . This role will own the entire analytics and experimentation ... * Lead, mentor, and grow a high-performing data science team focused on customer service excellence, including data scientists and data engineers. * Partner… more
- Cayuse Holdings (Albany, NY)
- …is to transform raw data into actionable intelligence that shapes both day-to-day operations and long-term service outcomes for our client's customers. This ... channels (eg, calls, Live Chat, email) and identify trends influencing customer satisfaction, agent productivity, and service efficiencies. + Provide… more
- Casella Waste Systems Inc. (Geneva, NY)
- …and ensures adequate staffing levels are maintained to maximize efficiencies and customer service \. + Oversees personnel needs of the department including ... and ensures adequate staffing levels are maintained to maximize efficiencies and customer service \. Oversees personnel needs of the department including… more
- Deloitte (New York, NY)
- ServiceNow Senior Manager - Consulting Managed Services Enterprise Operations as a Service provides multi-year managed service contracts to support ... + Delivery Management: Work directly with clients to ensure exceptional service delivery, foster customer satisfaction, and advance performance metrics.… more
- WM (Liverpool, NY)
- …DVIR form for corrective review/repair. + Immediately reports any unsafe situations or service calls to Operations Manager or Dispatch before attempting ... accidents, injures, or property damage. + Notifies Dispatch or Operations Manager of issues as prescribed by Service...or problems that arise on the route. + Communicates customer requests or issues to Dispatch or Operations… more