- Cayuse Holdings (Albany, NY)
- …is to transform raw data into actionable intelligence that shapes both day-to-day operations and long-term service outcomes for our client's customers. This ... channels (eg, calls, Live Chat, email) and identify trends influencing customer satisfaction, agent productivity, and service efficiencies. + Provide… more
- Deloitte (New York, NY)
- ServiceNow Senior Manager - Consulting Managed Services Enterprise Operations as a Service provides multi-year managed service contracts to support ... + Delivery Management: Work directly with clients to ensure exceptional service delivery, foster customer satisfaction, and advance performance metrics.… more
- WM (Liverpool, NY)
- …DVIR form for corrective review/repair. + Immediately reports any unsafe situations or service calls to Operations Manager or Dispatch before attempting ... accidents, injures, or property damage. + Notifies Dispatch or Operations Manager of issues as prescribed by Service...or problems that arise on the route. + Communicates customer requests or issues to Dispatch or Operations… more
- WM (Southampton, NY)
- …DVIR form for corrective review/repair. + Immediately reports any unsafe situations or service calls to Operations Manager or Dispatch before attempting ... accidents, injures, or property damage. + Notifies Dispatch or Operations Manager of issues as prescribed by Service...or problems that arise on the route. + Communicates customer requests or issues to Dispatch or Operations… more
- WM (Liverpool, NY)
- …DVIR (Driver Vehicle Inspection Report.). + Immediately reports any unsafe situations or service related issues to Operations Manager or Dispatch. + Participates ... Manager of any incidents, accidents, injures, or property damage. + Notifies Operations Manager or Dispatch of service interruptions, including blocked… more
- CVS Health (New York, NY)
- …and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager onsite, the Operations ... employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee...both to and from store management and crews 2. Customer Service + Assist customers with their… more
- Burlington (Middle Village, NY)
- …innovative new solutions to support sales growth. * Ensure and provide exceptional customer service at all times. * Ensure appropriate merchandising standards. * ... be interested in a position as a Store Manager, Operations Manager, Service Manager, or Merchandise Manager....associate experience and handle personnel issues. * Model outstanding customer service practices for your team and… more
- SHI (Albany, NY)
- …pipeline and revenue. **Additional Responsibilities** + Develop and implement strategic service delivery plans to enhance customer satisfaction and drive ... into SHI's sales motions and solution offerings. **Performance & Operations ** + Establish KPIs and performance metrics to measure...Industry + Proven track record of building and scaling service partnerships that drive revenue and customer … more
- MTA (New York, NY)
- …the performance and service standards for the delivery of information and customer service from the Station Master's Office (SMO). Lead front-line uniformed ... personnel (Asst. Station Master, Info Booth clerks, Customer Service Ushers, SMO Clerks, etc.) in their daily execution of forward-facing duties. + Manage the… more
- Chobani (New York, NY)
- …recruit, work with, train, and develop a team of baristas to provide the exceptional customer service and quality coffee experience that La Colombe has built its ... right hand to the General Manager, helping lead daily operations while creating an environment where both guests and...reputation on. Responsibilities What You'll Do: Customer Service Champion Act as a host,… more
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