- Pearl Interactive Network (Albany, NY)
- …outcomes. + **Reporting & Analysis:** + Analyze data to assess the effectiveness of customer service operations and identify trends in performance. + ... in quality assurance or a similar role, with a focus on monitoring customer service operations and performance. + Strong analytical skills with the ability… more
- City of New York (New York, NY)
- …to work independently - Preferred experience with NYC permits, licensing and Enforcement operations - Exceptional customer service and problem-solving skills ... City DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: - Responding to customer service inquiries from business owners deriving from emails, calls and forwarded from… more
- Amazon (New York, NY)
- …and detailed requirements to execute your vision. - Work closely with engineering, design, operations , legal, customer service , and executive teams to ensure ... on millions of mobile devices. We start with the customer and work backwards in everything we do, including...world-class advertising group with a relentless focus on the customer , you've come to the right place. About Our… more
- Justworks (New York, NY)
- …Qualifications + Minimum of 2 years of work experience in a similar role ( operations , onboarding role, or customer service -related field preferred) + ... partners to resolve customer exceptions and issues. + Partner with our Customer Service Organization, Product Support Specialists, and Legal teams to improve… more
- Cardinal Health (Albany, NY)
- **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to… more
- PagerDuty (Albany, NY)
- … Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful ... This is a unique opportunity to shape how the leading digital operations management platform measures product performance, uncovers customer behavior trends,… more
- Lockheed Martin (Liverpool, NY)
- …exhaust systems\. Providing excellent customer service and interpreting customer needs to ensure facility operations run smoothly\. The candidate will ... maintenance environment\. You bring a solutions\-oriented mindset, with excellent customer service abilities and the ability to...an operations or maintenance environment\. * Excellent customer service skills and ability to interpret… more
- Amazon (New York, NY)
- …and detailed requirements to execute your vision. - Work closely with engineering, design, operations , legal, customer service , and executive teams to ensure ... on millions of mobile devices. We start with the customer and work backwards in everything we do, including...world-class advertising group with a relentless focus on the customer , you've come to the right place. About Our… more
- American Airlines (New York, NY)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service , resulting in employee and customer … more
- Barnes & Noble Education (Albany, NY)
- …leader and are accountable for all aspects of the store-- financial results, operations , merchandising, talent acquisition, customer service , and campus ... administration, alumni, and the general public to provide outstanding customer service to sell or rent books,... operations profitable. + Ensure standards for quality, customer service , and health and safety are… more