- Justworks (New York, NY)
- …Qualifications + Minimum of 2 years of work experience in a similar role ( operations , onboarding role, or customer service -related field preferred) + ... resources and systems Cross-Functional Collaboration & Support + Partner with our Customer Service Organization, Product Support Specialists, and Legal teams to… more
- Cardinal Health (Albany, NY)
- …in volume, there are times throughout the year where overtime is mandated. **_What Customer Service Operations contributes to Cardinal Health_** Customer ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to… more
- City of New York (New York, NY)
- …will include: Supervise groups of Call Center Representatives (CCRs) in 24/7 customer service operations ; monitor and evaluate CCR performance; ... identify training and coaching needs to ensure quality customer service ; handle high priority requests and...calls as needed; provide support and supervision for 311 operations ; prepare reports and analysis using computer programs and… more
- Sherwin-Williams (Yonkers, NY)
- …a Sherwin-Williams Automotive Branch. This includes supporting all aspects of branch operations , including customer service , sales, marketing, merchandising, ... history is necessary to protect the business and its operations and reputation and is necessary to protect the...a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is… more
- M&T Bank (Syracuse, NY)
- …and workflows. Paralegal experience helpful as well as experience in lending operations , underwriting and customer service . **Physical Requirements:** M&T ... current knowledge of procedures, regulatory updates, and commercial products. + Reports customer complaints to the Office of Customer Advocacy as appropriate.… more
- GAP Solutions Inc (Albany, NY)
- …immigration and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors ... will be expected to provide customer service and interpersonal communication skills to...ICE field offices following established procedures. + Support mission-critical operations by processing a minimum number of calls and… more
- Barnes & Noble Education (New York, NY)
- …leader and are accountable for all aspects of the store-- financial results, operations , merchandising, talent acquisition, customer service , and campus ... administration, alumni, and the general public to provide outstanding customer service to sell or rent books,... operations profitable. + Ensure standards for quality, customer service , and health and safety are… more
- Coinbase (Albany, NY)
- …GoLang backend APIs at scale, while integrating with third-party platforms to ensure seamless operations for our customer service teams *What you'll be doing ... managing the agent experience across chat, phone, email, and social channels, empowering customer service agents across compliance and retail business units to… more
- GAP Solutions Inc (Albany, NY)
- …immigration and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors ... will be expected to provide customer service and interpersonal communication skills to support the ICE law enforcement mission, as well as maintain public and… more
- City of New York (New York, NY)
- …goals and deadlines. - Customer Service Supervision: Oversee and guide customer service operations to ensure exceptional support and satisfaction for ... city government and is instrumental to the successful day-to-day operations of the City of New York. Our commitment...all. It's an opportunity to provide impactful support, quality customer service , and help protect the future… more