- Chewy (Richardson, TX)
- … customer -first environment. + Deep understanding of contact center operations , workforce management tools (eg, Kronos/UKG, NICE, Genesys), and key performance ... of Workforce Analytics** to lead the development, execution, and optimization of key customer care programs within our contact centers. In this role, you will be… more
- The ODP Corporation (Houston, TX)
- …has ownership and is responsible for achieving results for Sales, Services, Operations Profit, and Customer /Community relationships and drives the overall ... customer experience and sales service culture within the location.; Has accountability for managing...The General Manager is also responsible for hiring; merchandising, operations , and execution of store and company standards in… more
- ServiceNow, Inc. (Austin, TX)
- …role:** + Be the technical expert in how to best support Security Operations by configuring Security Operation Service Delivery using ServiceNow best practices ... team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the… more
- CVS Health (College Station, TX)
- …Licensure requirements vary by state Must have the ability to perform the following tasks: Customer Service + Greet each customer in a courteous and ... Pharmacy and Front Store Team to ensure that each customer has a positive shopping experience at CVS and...and company standards + Answer telephone with appropriate greeting Operations + Comply with all federal and state laws,… more
- Omnicell (Dallas, TX)
- …offerings in a technology company. + Strong negotiation, conflict management, and customer service experience; experience acting as the issue resolution liaison ... on developing connections with key business executives and stakeholders in assigned customer portfolios. The AM will work towards increasing Omnicell's footprint and… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... projects involving IT Strategy, distributed architecture, and hybrid cloud operations . You'll work closely with ProServe Cloud Architects, Engagement Managers,… more
- IBM (Austin, TX)
- …a highly dynamic team environment that focuses on providing above industry standard customer service . Proven ability to work cross-functionally with teams such ... IBM Software means you'll be part of a team that transforms our customer 's challenges into industry-leading solutions. We are an infinitely curious team, always… more
- Proofpoint (Houston, TX)
- …Working knowledge of Windows, Active Directory, and Microsoft Exchange. + Very strong customer service and excellent communications skills, both written and oral ... above all, a passion for ensuring a top quality customer experience. This role may require up to 25%...incident response, working with the account team, technical support, operations and engineering teams to ensure timely resolution, while… more
- Insight Global (Houston, TX)
- …a need for a Senior Electrical Engineer to join their Electric Real-Time Operations team on the Transmission side. This individual will provide technical support for ... at all the information, analyze the data, educate the customer and act as a consultant. They are looking...be willing to learn and transition to a more operations focused role. They will be doing construction coordination,… more
- Omni Hotels (Frisco, TX)
- …Excel, and PowerPoint. + Must have a strong attention to detail as well as strong customer service skills. + Must be Food Handler and TABC certified. + Must be ... are in place as well as great associate and customer experiences. Along with supporting the hiring, training and...enforce company policies and procedures in all areas of operations related to guest service for all… more