- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... attention to detail, and a passion for delivering outstanding service to clients. This role involves providing expert tax...and turning the knowledge; you gain in training into customer wins. We provide all new employees with world-class… more
- Mass Markets (TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... role is critical in ensuring the highest level of service quality within our call center operations ....Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes… more
- SHI (Austin, TX)
- …* Serve as both a system administrator and developer, managing platform operations while driving development initiatives. * Identify and resolve potential issues ... within customer ServiceNow environments to enhance platform efficiency. * Stay...Familiarity with ITIL v4 framework and its application in service management. * 5+ years of experience in configuring… more
- Continental Disc Corporation (Stafford, TX)
- …and exceed overall company sales goals. The Inside Sales Rep also provides customer service to customers and manufacturer representatives within a designated ... for customers and manufacturer's reps in a designated territory, providing essential customer service , product selection and technical support in an effective,… more
- Solar Alternatives (Houston, TX)
- …and energy storage, is tech-savvy, and committed to providing an excellent customer experience. This role will report to the Commercial Director. Responsibilities ... industry leader for resilient clean energy solutions + Develop and maintaiin customer relationships for potential and active partnerships + Outreach and presenation… more
- Ryder System (Austin, TX)
- …maintains good relationships with customer and IT colleagues to meet expected customer service levels. + Familiar with project management techniques and may ... architectures, and services that solve complex business requirements. Identify service delivery conflicts to implement alternatives, while communicating issues of… more
- Coinbase (Austin, TX)
- …*What you'll be doing (ie. job duties): * Improve customer compliance operations by developing bar raising metrics, self- service tools, and deep analyses ... mission. Our team is dedicated to eliminating compliance challenges, empowering our customer experience via self- service and automation, and optimizing … more
- Vistra (Irving, TX)
- …has responsibility for delivering optimized margin outcomes in accordance with customer growth and financial goals, analyzing and developing improvements to business ... preferred, particularly in a B2C role) + Knowledge and experience with customer facing and project coordination/management methods preferred + Solid understanding of… more
- Emerson (Pasadena, TX)
- …in Safety, Quality, and Activity Committees. + Provide backup support to our Customer Service Associates **Who You Are:** You establish and maintain effective ... are met on all export/import shipments. + Physically and virtually receives customer repair orders and inventory items. + Read Purchase Orders and identify… more
- CACI International (San Angelo, TX)
- …is looking for an Information System Security Officer (ISSO) to support our DoD customer to implement an enterprise IT service delivery model that provides ... to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well...support for end user devices to enable the DoD customer to transition focus from IT operations … more