- Chewy (Richardson, TX)
- …aligning decisions with leaders, ensuring policy adherence with HRBPs, executing service pivots with WFM, and surfacing customer -impacting trends with ... grow through feedback, and build high-trust partnerships that elevate service and experience across the business. **What You'll Do:**...**What You'll Need:** + 5+ years of experience in operations , customer experience, or a related field,… more
- Sumitomo Pharma (Austin, TX)
- … for SMPA rare disease assets. This role also manages all patient service operations while supporting a culture of transparency, collaboration, and growth. ... supporting rare disease product(s). + Manage and lead HUB service team including patient support specialists, operations ...driven mindset + Ability to align with brand priorities, customer needs and translate into design direction for patient… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description The Sr Business Operations PM for Identity Security and Abuse Prevention...Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences.… more
- HCA Healthcare (Dallas, TX)
- … Operations Director with the oversight and implementation of Coding Operations operational planning, service commitment, budgets, workflow processes and ... and is responsible for setting the tone of Coding Operations as a service organization, continuously seeking... organization, continuously seeking to understand, meet, and exceed customer expectations and needs. This role supports HCA North… more
- Safran (Gainesville, TX)
- …times, streamline work processes, and work cooperatively and jointly to provide seamless customer service . M) Prepare required reports using ERP system, as ... MRO Sales and Operations Planning Leader Company : Safran Seats Job...processes, and work cooperatively and jointly to provide seamless customer service . M) Prepare required reports using… more
- ABM Industries (Houston, TX)
- …parking operations , including staffing, facility management, revenue optimization, and customer service . The ideal candidate will possess strong leadership ... performance data to identify opportunities for revenue enhancement and cost optimization. ** Customer Service Excellence:** + Foster a customer -centric… more
- Capgemini (Dallas, TX)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; NY, ... **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM -...business outcomes. * 3 years of hands-on experience in Service Integration, including design, transition, and operations .… more
- Veolia North America (Beaumont, TX)
- …determining existing contract specifications, pricing, options, regulations, etc. to better service customer needs. + Other duties as assigned. ... Purpose:** Responsible for the administration, maintenance, and communication of all customer accounts within a region to include pricing, regulatory information,… more
- Amazon (Austin, TX)
- …product management, content acquisition, legal, PR, marketing, merchandising, design, and customer service . - Stays informed about relevant laws, regulations, ... operations effectively and think big on improving the customer experience. A successful candidate will thrive in a...execute comprehensive Trust & Safety strategies that protect the service , users, and brand reputation. - Thinks long-term and… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Job Responsibilities** + Supports ... by client. + May be asked to assist Systems Operations team with testing ServiceNow enhancements to improve user...1-2 years of Call center experience; 1-2 years of customer service or public relations experience. **Other… more