- Amentum (Warrenton, VA)
- …to a positive work environment. The Lone Wolf Team is Mission Focused, Customer Oriented, Process Guided, and Solutions Driven. Candidates interested in joining the ... documented for seamless operational handoff and sustainment by the operations team. + Provide Tier 3 support to assist...future third-party tools or enhancements. + Monitor and track Service Level Agreements (SLAs) and Service Level… more
- Nightwing (Sterling, VA)
- Nightwing provides technically advanced full-spectrum cyber, data operations , systems integration and intelligence mission support services to meet our customers' ... most demanding challenges. Our capabilities include cyber space operations , cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance,… more
- BAE Systems (Herndon, VA)
- …modern Service Provider architecture solutions + Ability to translate customer requirements into enterprise/ service provider network solutions + Ability to ... Network Engineers to join our technology-based program supporting a key government customer . \#LI-EE1 ABC **Required Education, Experience, & Skills** + A Bachelor s… more
- Bon Secours Mercy Health (Richmond, VA)
- …and Bon Secours protocols.** **Demonstrates the knowledge and skills necessary to provide customer service appropriate to all age groups of patients served by ... the confidentiality of all data, including patient, employee and operations data inside and outside of Bon Secours, based...level; with a minimum of six months of recent customer service experience in a call center… more
- NANA Regional Corporation (Fredericksburg, VA)
- …and procedures. + Assist other NDCAC personnel with problems or issues. + Support customer requests based on Service Level Agreement's. + Perform and conduct ... analysis of communications records. + Must possess skills and understanding to support customer requests based on Service Level Agreement's. + Thorough knowledge… more
- Pearl Interactive Network (Richmond, VA)
- …Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer Service Representatives (CSRs), to meet program objectives and ... to join our **Talent Community** in preparation for **future operations ** . If you're an experienced contact center leader... customer service level agreements. **Operating Hours:** 8 am - 8… more
- Walmart (Roanoke, VA)
- …and procedures providing direction and guidance to associates on member service approaches andtechniques to ensure member complaints and issues are resolved ... Sams Club ecommerce plan in the club by overseeing operations of the ecommerce programs for example Club Pick...example Club Pick Up Ship FromClub etc auditing online customer feedback working to resolve customer complaints… more
- Amazon (VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... to influence the roadmap of new features and service capabilities. * Incubate and launch new solutions to...comfort speaking with internal and external executives and Airline engineering/ operations / customer experience staff Amazon is an equal… more
- Trek Bikes (Vienna, VA)
- …of the top two (2) sales people in the store. Lead all staff in world-class customer service to deliver on all financial goals of the organization. + Participate ... the charge in every aspect of your store's day-to-day operations and plans for future success, and you'll be...Chops: From inventory and merchandising to payroll, scheduling, and customer service -you've done it all and can… more
- University of Virginia (Charlottesville, VA)
- …external customer involved with patient transfers and medical center operations , and initiate appropriate escalate for services if needed. Coordinator will use ... patient and employee information. + Actions are initiated to meet or exceed customer /co-workers expectations in delivering service by implementing the I Make the… more